Description
This is a remote role. We are unable to currently hire in the following states: CO, NY, PA, HI, OH and MA.
We are seeking a Principal Service Engineer with expertise in Software Asset Management to join our team. This key role focuses on managing relationships with major software vendors, overseeing software contracts and licenses, managing software audits, and aligning with our technical and financial goals. The ideal candidate will guide our strategic direction in software asset utilization and compliance, reduce vendor risks, and advance the development of enterprise services. Working closely with developers, testers, and program managers, Service Engineers design, operate, and enhance large-scale computer-based services for IS, non-IS, and clinical caregivers, matching the technical skills of their counterparts in Development, Test, and Program Management.
Required Qualifications:
- Bachelor's Degree - Computer Engineering, Computer Science, Mathematics, Engineering or equivalent educ/experience.
- 8 years - Related experience; more preferred.
- Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
- Strong experience with n-tier solutions.
- Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
- Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
- Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
- Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis.
Preferred Qualifications:
- Master's Degree - Computer Engineering, Computer Science, Mathematics, Engineering or equivalent educ/experience.
- Experience in a Healthcare environment.
- 8 years of Software Asset Management related experience; 12+ preferred.
- Proven experience with software audits and compliance.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requisition ID: 315080
Company: Providence Jobs
Job Category: Development/Engineering
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4011 SS IS TEO ADM 2
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Office Park Portland Bldg 1-Portland
Workplace Type: Remote
Pay Range: $60.11 - $102.34
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