Network Engineer II

Description
Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading producers of particleboard, medium density fiberboard and thermally fused laminates. Roseburg also manufactures softwood and hardwood plywood, lumber, LVL and I-joists. The company owns and sustainably manages more than 600,000 acres of timberland in Oregon, North Carolina and Virginia, as well as an export wood chip terminal facility in Coos Bay, Ore. Roseburg products are shipped throughout North America and the Pacific Rim. To learn more about the company please visit
Purpose
The Network Engineer II is responsible for installing, maintaining and supporting computer communication networks within Roseburg. Their goal is to ensure the smooth operation of the network in order to provide maximum performance and availability for their users.
Key Responsibilities

• Install, support and maintain physical IT related infrastructure including Cisco network switches, routers and UCS
• Install, support and maintain advanced collaboration tools such as Cisco CUCM, Webex, and Video Conferencing Endpoints
• Install, support and maintain complex LAN and WAN infrastructure including Cisco SDWAN, SDA, and ACI architectures
• Install, support and maintain Cisco Wireless LAN technologies
• Install, support and maintain network security infrastructure. Prefer experience with Cisco ISE as well as Cisco and Palo Alto security appliances
• Understands and integrates state of the art technology hardware and software components associated with Roseburg
• Creation and maintain technical documentation
• Develop technical solutions
• Conduct system analysis using appropriate analysis models and tools
• Conduct site surveys as required
• Monitor the Helpdesk trouble ticket tracking system and provide Tier 2 support as needed.
• Move and/or unbox new equipment, mount racking servers, helping other Engineers with cabling, and support the installation and maintenance of data center power and cool infrastructure.
• Provide On call support 24/7/365
• Other responsibilities as assigned
• Model Company core values

Required Qualifications

• Bachelor's degree in Information Technology and 3+ years' experience working in IT related field such as with local area networks, wide area networks or communications
• Ability to deliver quality service that meets or exceeds all customer expectations
• Ability to retain composure, maintain perspective and respond in a professional manner
• Excellent verbal, listening and written communication skills
• Strong interpersonal skills to build and sustain effective relationships with subordinates, peers, and leaders
• High level of ethics and integrity and remains committed to Roseburg's values
• Willing to take personal responsibility for continuous learning, job knowledge and skills
• Ability to show and drive results
• Detail oriented with high level of accuracy
• Ability to work collaboratively in a highly functional team environment
• Working knowledge of industry technological developments and best practices
• Sound documentation skills
• Ability to work on multiple priorities effectively
• Strong critical thinking and analytical reasoning skills making timely and quality decisions
• Ability to prioritize conflicting demands
• Excellent organizational skills and attention to detail
• Ability to execute assigned project tasks within established schedule

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS