Desktop Engineer

Company:  Saxon Global
Location: Beachwood
Closing Date: 17/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
  1. Communication to a personal computing Device (e.g., iPhone, iPad, pager) enabled to receive real-time dispatch notices from the Service Desk;
  2. Monitoring of a Service Desk Ticket queue for dispatched Tickets, checking the queue at least every ten (10) minutes;
  3. Acknowledging the receipt of the dispatch Ticket to the Service Desk within ten (10) minutes after reviewing the dispatch Ticket queue;
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Saxon Global
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