Systems Engineer

Job Description

Job Description

We are currently seeking to hire a Systems Engineer to become an integral part of our team! You will implement and support IT solutions and infrastructure for our customers. Our office is located in Norcross, GA but this position will be supporting customers primarily located south of Atlanta. This position will be primarily work from home but will need to come to the Norcross, GA office typically one day per week.

Responsibilities:

• Configure systems and infrastructure
• Deploy systems and infrastructure
• Provide remote and on-site troubleshooting and support - interfacing directly with customers
• Perform regular systems updates, patches, etc.
• Document technical processes and customer environments
• Report billable, non-billable time
• Obtain and maintain technical certifications

Qualifications:

• Previous experience providing technical support (Level 1, Level 2)
• Experience supporting endpoint devices, peripherals, switching, WiFi, networking
• Experience with Microsoft products (Office, Office 365)
• Experience with Servers (Windows Server, server virtualization) a plus
• Strong analytical and critical thinking skills
• Must have the ability to travel to local customer sites when needed
• Must have the ability to travel out of state when needed
• Must be able to come into the Norcross, GA office one day per week