Tech & Product SRE Engineering Leader - USDS

About TikTok
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

USDS Tech and Product at TikTok provides core product platforms and services with leading infrastructure and applications. Our Data Exchange System team provides support to various business-critical applications. You'll be part of a critical SRE team managing these applications, which control data based on compliance and security policies. In this role, you’ll handle complex scaling challenges to ensure the overall uptime, reliability, functionality, and deployments of these applications.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

We are looking for an experienced Engineering Manager to lead our site reliability engineering teams and algorithm teams across Trust and Safety Platform, E-Commerce Platform and several other platforms. You'll have the opportunity to manage the complex challenges of scale which are unique to TikTok. As a Senior Engineering Manager, you will lead a team and provide technical leadership to key projects and empowering, growing the team.

Responsibilities:

• Lead SRE teams through technical design, implementation, delivery, and maintenance service infrastructure, monitoring, and deployments.
• Lead Algorithm teams through algorithm design, implementation, detections, risk/fraud controls in contents/products/sellers/creators/buyers.
• Lead system design, software development to improve availability, scalability, latency, and efficiency.
• Manage day-to-day operations of system deployment, performance tuning and troubleshooting.
• Manage on-call rotations and responsible for managed systems.
• Influence design decisions and technical direction for engineers, QA and senior leaders.
• Coach and mentor engineers in technical and career growth.
• Maintain effective communication and collaboration with immediate and remote partner teams in completing projects.

Qualifications:
Minimum Qualifications:

• BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.
• Experience in one or more programming languages such as Go, Java, C++, Python etc.
• 5+ years experience in managing an engineering team on projects with technical deep-dives into code, networking, operating systems and/or storage.
• Strong communication and collaboration skills.
• Demonstrated experience of managing complicated projects and systematically boosting team efficiency.
• Experience with AI strategies like LLM models, RAG workflows, business intelligence, etc.
• Experience with modern SRE practices.

Preferred Qualifications:

• MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.
• Experience in multiple programming languages such as Go, Java, C++, Python, etc.
• Extensive years experience in managing an engineering team on projects with technical deep-dives into code, networking, operating systems and/or storage.

Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

D&I Statement:
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement:
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Security Statement:
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information:
The base salary range for this position in the selected city is $288000 - $505000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life:

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through our EAP and Lyra.
• A 401K company match, gym and cellphone service reimbursements.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.

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