Infrastructure Engineer

Job Summary

We are looking for an infrastructure engineer to join our application infrastructure support team. You will be responsible for ensuring the availability, performance, and security of our SaaS & Oracle cloud-based applications. You will also provide technical guidance and troubleshooting for complex issues on the project.

Job Responsibilities

• Monitor, maintain, and optimize the application infrastructure, including SAAS, PAAS, and IAAS offerings.
• Analyze and resolve technical problems related to application performance, functionality, and security.
• Collaborate with developers, vendors, and stakeholders to implement and test solutions for application enhancements and upgrades.
• Develop and maintain documentation, policies, and procedures for application infrastructure support.
• Provide strategic recommendations and best practices for application infrastructure improvement and innovation.
• Along with the software vendors, act as technical lead for DR and Performance testing for specific applications.

Job Requirements

• Bachelor's degree in computer science, information systems, or related field.
• At least 5 years of experience in IT analysis and support.
• Familiar with middleware offerings such as Apigee, boomi, and Informatica cloud.
• Experience with drafting technical documentation
• Understand basic monitoring concepts and how tools are used to meet those requirements. Perform basic independent troubleshooting by looking through logs and can investigate and fix simple code issues.
• Security Basics: Basic understanding of security best practices
• Scripting & Automation: Ability to create simple scripts
• Understands config & change release management processes. Familiarity with Azure DevOps and FlexDeploy is a plus.
• Familiarity with DSeries Scheduler is a plus.
• Proficient with command line tools on both Linux and Windows servers.
• Understands networking, load balancers, and general connectivity protocols.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to think strategically and creatively to deliver solutions that meet business needs and expectations.
• Understanding of cloud fundamentals (SaaS, PaaS, and IaaS) is a must. Certification in Oracle Cloud Infrastructure is a plus.