Sr. Java Developer

Company:  Futurewave Systems, LLC.
Location: Miami
Closing Date: 01/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Job Description

The Contact Center Senior Software Engineer analyzes requirements and designs, develops, tests, deploys and maintains application systems in response to enterprise needs of moderate to high complexity in the fast-paced contact center environment.

Qualifications

Required:

  1. 4+ years of professional experience in a related field with increasing responsibility
  2. Effective oral and written communication skills
  3. Great attitude
  4. Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications
  5. Experience with Cisco CVP or similar IVR call flow development
  6. Knowledge of Speech Recognition technology, preferably Nuance
  7. Experience with telephony integration development
  8. Analyze requirements and design solutions for projects of high complexity and risk
  9. Review, evaluate, organize and document detailed requirements of the various stakeholders
  10. Prepare technical design options; consult with hardware and software technicians on options and strategies
  11. Develop, document and present design solutions and alternatives
  12. Prepare estimates of cost, effort and duration for development tasks and activities
  13. Design/develop solutions according to business and technical requirements
  14. Identify and validate software and infrastructure components required to implement technical solutions
  15. Identify and validate solution objects, functions, interfaces, dependencies, and integration points
  16. Prepare design documentation and participate in design reviews
  17. Translate designs into specifications for required infrastructure and application software components
  18. Code and unit test solutions
  19. Participate in quality assurance and testing to achieve quality objectives
  20. Review established quality requirements and measurement metrics
  21. Perform quality assurance and testing activities according to planned schedules
  22. Apply selected testing tools and techniques
  23. Adhere to Assurant change management requirements for application and system implementations
  24. Analyze conditions and identify strategies that minimize implementation risk and/or improve system reliability and performance
  25. Maintain knowledge of overall environments, utilities and procedures
  26. Participate in on-call rotations
  27. Provide timely, concise communication of incident status to appropriate personnel
  28. Evaluate conditions and suggest possible strategies to minimize risk(s) of incident recurrence
  29. Resolve development and support issues of high complexity or risk
  30. Maintain and enhance knowledge of the business operations and strategic imperatives of Assurant
  31. Periodically review business goals and operational and strategic objectives
  32. Apply knowledge of the key components and relationships of Assurant products, distribution channels, and customer base
  33. Foster and sustain open communication with business application users and stakeholders
  34. Adhere to the Assurant Core Principles; pursue achievement of excellence in Core Competencies
  35. Know the critical success factors supporting the Assurant Core Purpose, Mission, Goals and Strategy

Additional Information

Kindly contact me soon so we can discuss this great opportunity for you.

Daryl Justine Espiritu | Recruiter | Futurewave Systems, Inc.

#J-18808-Ljbffr
Apply Now
Share this job
Futurewave Systems, LLC.
  • Similar Jobs

  • Java Developer

    Miami
    View Job
  • Java Developer - Interface

    Coral Gables
    View Job
  • Senior Java Developer

    Miami
    View Job
  • Java Developer Platform Engineer

    Miami
    View Job
  • Full Stack Java Developer

    Miami
    View Job
An error has occurred. This application may no longer respond until reloaded. Reload 🗙