Senior QA Engineer

Senior QA Engineer
Chicago, IL – hybrid WFH (3 days remote, 2 days onsite)

Summary
This position is responsible for guiding and executing the testing of software features as part of a collaborative team including product managers and developers. This role is responsible for leading quality review of custom developed applications, including creation of test plans and strategy, test cases in partnership with the development team, product owners, and business stakeholders which are used to shape and verify code and check conformance to system requirements and acceptance criteria. The position requires someone who has proven experience of testing independently and as part of a team. The role also tracks strategic testing across multiple applications due to enterprise-wide upgrades or maintenance. The ideal candidate will review and make recommendations on QA standards and frameworks, including but not limited to, matters of manual, automated and performance testing and defect management. They will provide a recommendation for growth of the internal quality assurance team, processes, and tools.

What you'll be doing

1. Works with project team members to design, develop, and execute test plans.
2. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures.
3. Executes testing across multiple SDLC methodologies (Agile, Rapid Development, Waterfall, etc.).
4. Translates functional and technical requirements into test cases and execution procedures.
5. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery.
6. Develops and executes manual and automated test cases and procedures.
7. Works with project team members to document and track defects from point of defect identification through resolution.
8. Responsible for logging, tracking, reproducing and verifying solution defects from point of defect identification through resolution.
9. Identifies test execution metrics to project team members.
10. Prepares and communicates test results and reports accurate testing status to project team members.
11. Provides estimates of test execution to support project-level resource planning efforts.
12. May be required to facilitate onboarding and offboarding of in-sourced and/or outsourced testing resources.
13. Review others (team or cross team) executed test results and help determine issues and priorities.
14. Create and maintain quality control artifacts and make available to teams within and outside of IT.
15. Adheres to industry and Firmwide IT specific quality engineering standards and processes.
16. May be required to step in as a product manager for products that do not have an assigned Product Manager.

Skills we're seeking

• 8+ years of experience with QA Engineering.
• Strong experience with manual testing, and must be willing to still do manual testing.
• Experience testing software in Microsoft environments.
• Test automation experience is a nice to have, as we might do more automated testing in the future, but right now is mostly manual testing.

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