Systems Engineer II - Wireless Operations - Release Management

JOB SCOPE

Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.

DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost, and functionality.
• Create detailed design documents and functional specifications for new applications/services and for enhancements to existing systems/services.
• Create work effort estimates for assigned tasks and support prioritization and release management.
• Develop core code modules, unit test tools, and release notes for enhancements and bug fixes.
• Provide 'on call' support to overnight change/release activities for Wireless applications issues after normal business hours.
• Use established change management processes, requiring operational procedures be performed with minimal customer impact (i.e., during established maintenance window).
• Document systems configurations and upgrades.
• Design and implement change control policies and disaster recovery plans.
• Monitor and assist in managing applications, device availability, network conditions, and system reliability and performance, service and program maintenance, and storage resources.
• Perform other duties as requested by supervisor.

REQUIRED SKILLS/ABILITIES AND KNOWLEDGE

• Ability to read, write, speak, and understand English.
• Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications.
• Demonstrated in-depth ability to follow and implement established change and control policies and procedures.
• Demonstrated in-depth ability to troubleshoot application problems.
• Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools.
• Demonstrated in-depth knowledge of OSS applications and software.
• Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring, and control of the systems engineering process.

REQUIRED RELATED WORK EXPERIENCE

• Application Development experience - 3 yrs.
• System Administration experience - 3 yrs.
• Database support and development experience - 2 yrs.
• Experience in Enterprise Application Integration (EAI) - 2 yrs.

PREFERRED SKILLS/ABILITIES AND KNOWLEDGE

• Network CCNA/CCNP.
• Wireless LAN controller knowledge/certifications - RACA/RAZA.
• RedHat - RHCSA.
• Virtualization - vSphere, vCenter, eSXI, vROPS.

REQUIRED EDUCATION

• Bachelor's degree in Computer Science or related field, or equivalent work experience; may require Industry Standard Certifications.

WORKING CONDITIONS

• Office Environment.
• Provides 'on call' support to overnight change/release activities for Wireless applications issues after normal business hours.

This job posting will remain open until 2024-09-06 10:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $75,200.00 and $120,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise, and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states.

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.