Sr Software Engineer

JOB SCOPE

Design, develop, modify, enhance and implement software systems designed to support new or existing business initiatives. Projects are usually of considerable complexity and require a mastery of development tools. Perform maintenance and provides technical assistance and advice on existing software solutions.

DUTIES AND RESPONSIBILITIES

• Code and perform unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements.
• Code, test, debug, and enhance software.
• Write programs according to specifications, and define specifications for complex programs.
• Monitor and repair critical systems on an as needed basis.
• Develop and maintain technical documentation.
• Serve as final escalation point to resolve incidents and problems for production applications and web services supported by the team in accordance with identified Service Level Agreements.
• Collaborate with internal customers, technical and architecture teams to solve complex software problems.
• Provide system users and management with system analysis and improvement recommendations.
• Identify and recommend system design/requirements needs for software enhancements.
• Implement, monitor, test, and audit new software programs to maximize efficiency of software systems.
• Participate in continuous performance improvement sessions to discuss opportunities to improve processes and/or standards.
• Coordinate with technical teams to analyze and resolve software related problems causing operational difficulties, advising on specialized features and functions.
• Maximize the efficiency of the various software systems by implementing, monitoring, testing and auditing new software programs.
• Follow established configuration/change control processes.
• Collaborate with customers and internal/external technical teams to identify software problems and communicate remediation plans.
• Mentor and coach junior team members.
• Works with team evaluate workload.

BASIC / MINIMUM QUALIFICATIONS

• BA/BS in Information Technology, Computer Science, related field or equivalent combination of education and experience.
• Minimum five (5) years of IT Experience.
• Minimum five (5) years of Experience with Software Development Methodologies.

REQUIRED JOB QUALIFICATIONS

• Hands-on experience with Ansible, Kubernetes, AWS, and Observability platforms (Elastic, Tanium, Grafana or similar technologies).
• Extensive experience with open source and commercial RDMS and NoSQL databases.
• Extensive experience working with DevOps engineers to build and deploy infrastructure with cloud deployment technologies.
• Extensive Understanding of Scrum/Agile development methodologies.
• Experience with monitoring technologies (Splunk, Swimlane, OP5 and similar platforms).
• Experience with programming languages (Java, Python).
• Experience with building APIs and services using prevailing design models (REST, SOAP).
• Experience with scripting languages (Perl, Shell).
• Experience with infrastructure automation technologies (Docker, Kubernetes).
• Experience with build automation technologies (Team City, Jenkins).
• Experience with software security principles and patterns.
• Ability to collaborate with and contribute to a common culture of excellence.
• Strong understanding of AWS.
• Experience with test-driven development and automated testing frameworks.
• Must be capable of delivering on multiple competing priorities with little supervision.

PREFERRED QUALIFICATIONS

• Telecommunication experience.