About the Company
Our client is a global organization in the industry that has proven to survive the challenges of Covid-19. They make products that filter water, promote hygiene, and provide infection prevention solutions and services to multiple industries hospitality, food producers, healthcare products, and services providers.
They are looking for Sr. Network Engineer who is interested in large scale challenges and not above support tickets. The right person to perform maintenance and work on innovative projects in a large cutting-edge SD-WAN environment.
This contract with potential to hire position offers the flexibility of remote work but requires occasional site visits, including an office migration from Oak Brook to Downers Grove.
Key Responsibilities
- Assist with the installation of networks routers and switches and other system hardware
- Troubleshoot, maintain, upgrade, and provide solutions to hardware and software problems
- Work with alert management and other IT groups when issues arise to minimize client productivity loss caused by technology outages and provide necessary infrastructure for the clients to meet their business needs
- Perform 2nd level problem determination on hardware/software problems in a Global environment. Creates and modifies operational procedures and standards. Trains less experienced infrastructure personnel
- Coordinate and direct daily ticket triage meetings with Network Operation peers. Ensure the timely distribution and completion of both incident and request tickets
- Create thorough reports and documentation of all incidents and procedures, present findings to team and leadership on a routine basis
- Validate IT infrastructure, applications, and other reference architectures for security best practices, and recommend changes to enhance security and reduce risks where applicable
- Continuously monitoring cloud and enterprise security operations; responding to and resolving security issues
Minimum Experience
- At least 5 years' experience designing, implementing, and maintaining voice-capable TCP/IP networks using Cisco or other enterprise-class equipment
- Must have experience with Cisco VoIP
- Experience working on enterprise Ethernet, VLANs, QOS, routing, switching, and IP addressing
- Experience working with carrier technologies including T1/E1/PRI, ISDN, MPLS, metro Ethernet and systems interconnectivity
- Experience installing, managing, upgrading and troubleshooting enterprise-class voice systems specifically Cisco Unified Communication technologies including a significant remote user base
- Hands-on experience with any of the following network platforms: Cube, Cisco Call Managers and Unity, Cisco Nexus converged switching, Palo Alto Firewalls, BlueCat, Spectrum, ServiceNow
Preferred Qualifications:
- Design implementation of advanced voice technologies such as carrier SIP trucking, and CUBE
- Management of virtualization technologies particularly VMWare vSphere
- Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH) or Certified Information Systems Manager (CISM) preferred
- Experience Working with Cisco Catalyst 3XXX, 9XXX, 6500, 6800 & Nexus Switches
- Experience working with Cisco 4XXX & 1100 Series Routers.
- Excellent Documentation and Communication Skills
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.