Lead Platform Engineer - Siebel

Make banking a Fifth Third better

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GENERAL FUNCTION:

Evaluate, design and implement technology solutions to build and progress technology strategies with a line of business. In the majority of situations, the incumbent will be the application owner responsible for third party, purchased software aligned with a LOB. Will have responsibility to work with vendor to understand upcoming changes, how the software fits into the technology roadmap and design plans to ensure business continuity and effectiveness. Understands the bank's systems, how they are configured, how we need to reconfigure to meet the changes. If aligned to an agile squad may work closely with the product owner to ensure user stories are defined appropriately to develop effective technology solutions.

All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Be the main liaison with software vendor(s) for systems utilized by a particular line of business
• Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business.
• Work with the line of business to design solutions to incorporate software changes and effectively work with business partners to ensure effective implementation
• Understand the business technology roadmap and make recommendations on continued utilization or elimination of current third party software solutions.
• If working on an agile team work closely with product owner to ensure that user stories have enough specificity and clarity for the software developers to effectively meet customer needs.
• Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
• Implement and maintain new features and capabilities while continuously improving the quality of our technical
• Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
• Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
• Keep up with technology trends and innovations in your field(s) of practice
• Provide operational support and troubleshooting for your team’s products and services
• Provide coaching, mentoring, and training for new or less experienced team members

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience.
• Six+ years of engineering or other IT work experience relevant to the position.
• Strong problem-solving and communication skills.
• Willingness to work in a highly-collaborative environment.
• Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies.
• Solid understanding of IT security best practices.
• Expertise in one or more technical and/or functional domains relevant to the position.
• Experience designing, implementing, and supporting complex technical solutions.
• Technical skills per the specific position’s requirements.

ROLE SPECIFIC SKILLS & ABILITIES:

Siebel Platform Configuration and Administration:

• Configure, customize, and manage Siebel CRM Application (versions 8.1.1.11, Siebel 17, Siebel 19.7, Siebel 23.12).
• Perform Siebel EAI (Siebel Integration webservice/REST) to ensure seamless integration with other applications.
• Manage Siebel EIM (Enterprise Integration Manager) for data migration and management within CRM.
• Act as a Siebel Upgrade and Migration expert, ensuring smooth transitions and minimal disruption.
• Oversee Siebel Administration activities, including Siebel deployment and seed data updates.
• Analyze and troubleshoot DataStage job issues.

OBIEE Platform Development and Support:

• Develop and maintain the Oracle BI platform OBIEE (Oracle Business Intelligence Enterprise Edition) reports and dashboards.
• Administer OBIEE, Informatica, and DAC applications.

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Lead Platform Engineer - Siebel LOCATION - Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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