Position Summary
The Senior Mainframe System Programmer of Technical System Services primary duty is to provide expertise in solving system related problems. Secondary duties involve applying vendor software license keys, updating hardware configurations.
Position reports to Manager, MF System Programming.
Key Areas of Focus for this Role
- Team members are to be available for and to respond to problem calls from operations or other mainframe support teams.
- Research reported issues to determine cause and best circumvention and/or resolution, enlisting resources from other teams and customers as required to provide best response time.
- Take actions to implement circumvention/resolution and verify results.
- Communicate to both customer and management the status of issues at intervals during resolution process.
- Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
- Process configuration changes of processors and equipment to meet requirements of customers.
- Maintain list of vendor software used by customer requiring a product enablement code, documentation on means and method of applying the codes, and expiration data on the products. Apply code updates as necessary to keep products functional.
- Aid and assist other mainframe teams as required to support them and our clients.
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
- Position requires 10+ years supporting MVS z/OS system environments working with components, subsystems, and any attendant OEM products.
- Candidates must possess thorough understanding of mainframe operating system principles and subsystem components.
- Team members must be able to work independently and take responsibility for system and subsystem recovery including critical OEM products.
- Experience using various system monitoring software in problem determination, particularly for performance/response problems.
- Strong analytical skills required for quick problem determination and isolation of root cause with emphasis on required recovery actions to minimize impact to client business.
- Able to perform Stand-alone and SVC dumps to aid vendor diagnostics.
Why Ensono?
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on client site, you can choose to work from home or in our Ensono offices.
Unlimited Paid Days Off
Two health plan options through Blue Cross Blue Shield
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Depending on location, ability to take advantage of fitness centers
Wellness program
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website (link ).
If you need accommodation at any point during the application or interview process, please let your recruiter know or email (email protected) .
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