At XiFin, a culture of inclusivity is in our very fabric. We believe that this culture not only creates a more equitable and functional workplace, but also enhances our team members' work experiences by promoting creativity, innovation, and collaboration.
Who are we looking for?
The Sr. Manager, Infrastructure Engineering is responsible for managing and mentoring a team of System Engineers. They will provide support for server infrastructure in our corporate offices and Azure. This position will work closely with the Helpdesk manager and facilitate escalations of end user issues. This position requires excellent communication and interpersonal skills, as well as the ability to resolve problems. This position will be visible throughout the organization as one of the points of contact for support issues and should have the ability and desire to have a positive impact on the IT department and organization.
You may be hired as a Sr. Manager or Director based on your depth of skill and breadth of experience.
What will you do?
- Lead team responsible for Corporate Enterprise infrastructure.
- Infrastructure migration to Azure cloud:
- Retiring legacy on-prem services (Exchange).
- Lift and shift windows servers to Azure VMs or PaaS/SaaS model.
- Modernizing a multi domain AD forest. Implement new security guidelines to manage distributed AD domains and users.
- Monitoring and patch management.
- Handle issues escalated from L1/L2 support teams.
- Provide support on MS365 & Azure resources (Exchange, Entra, Intune).
- Participate in security hardening and auditing reports.
- Participate in On-Call rotations.
- Train and mentor Windows System Engineers.
- Other duties may be assigned.
What education and experience do you need?
- 10+ Years support supporting Microsoft Enterprise environments (Active Directory & Exchange).
- 5+ years supporting MS365 applications.
- 5+ years of managing a team of System administrators/engineers.
- Familiarity with ITIL/ITSM.
- Experience with ticketing systems, assigning, and triaging cases.
- Strong technical ability and troubleshooting skills.
- Able to effectively communicate to employees in all levels of the organization.
- Able to efficiently prioritize support incidents and respond promptly, competently, and patiently.
- Able to regularly lift 50 pounds.
What’s in it for me?
We don't just offer benefits; we offer a comprehensive and flexible benefits package tailored for you!
- Dive into a world of cutting-edge healthcare with our comprehensive medical, dental and vision benefits, including telehealth services. Say goodbye to the hassle of prescriptions with our convenient mail-order program for 90-day maintenance medications.
- Our Health Savings Account (HSA) featuring pre-tax deductions and quarterly company contributions (HSA only) puts more money in your pockets!
- Plan for your golden years with confidence through our 401k retirement plan, complete with a company match.
- Fuel your ambition with our Tuition Assistance program, empowering you to reach new heights in your professional journey.
- Finally, experience true well-being with XiFin's BeWell Program, where we champion physical, mental, financial, and social wellness, because your success and happiness are our ultimate priorities.
Why XiFin?
XiFin is a healthcare information technology company that empowers healthcare organizations to navigate an increasingly complex and evolving healthcare landscape. Through innovative AI-enabled technologies and services, we deliver operational efficiency, interoperability, and simplicity. The company’s revenue cycle management, clinical workflow enablement, laboratory information system, and patient engagement solutions enable organizations to achieve stronger finances, streamline operations, and develop industry-leading business strategies.
Helping healthcare providers achieve financial strength empowers them to do more good for more people. That’s THE POWER TO DO GOOD.
What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $135,000.00-$155,000.00, annual compensation. Please note this range is an estimate; actual pay may vary based on qualifications and experience.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at 858-436-2901.
EEO Statement
XiFin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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