Field Service Engineer - Pacific Northwest

Company:  Elekta
Location: Pasco
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Are you a current Elekta employee?
Please click here to apply through our internal career site Find Jobs - Elekta.
Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers - healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We don't just build technology. We build hope for everyone dealing with cancer.
We are looking for a Field Service Technician to join our team!
Preferred location: This is a remote position which requires the selected candidate to reside/relocate in the surrounding area where the position is located Pacific Northwest .
What you'll do at Elekta:
The Associate Field Service Technician must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.
Responsibilities
  • Perform low risk troubleshooting and repairs on the Brachy system with a 50% success rate of diagnosing the problem while working within the escalation procedure.
  • Perform supervised calibrations, repairs, installs and preventative maintenance on the Brachy system.
  • Successfully complete assigned Technical Trainings
  • Work safely on Elekta's Brachy products.
  • Read and analyze schematics and wiring diagrams.
  • Submit timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
  • Parts inventory management.
  • Maintain all company-leased equipment, including company automobile, parts, test equipment and tools.
  • Perform other related duties as assigned or requested.
  • Incorporate Elekta's Values into all department functions and responsibilities.
  • Adhere to all Elekta directives, policies, and procedures.
What you bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Employees must be able to read, speak, write, and comprehend the English language.
  • Associate Degree, Technical School or equivalent experience in Electronics/Elektrical Engineering or Biomed Technology.
  • Possess a good electronics and mechanical aptitude.
  • Computer literate.
  • Proficiency in the use of test equipment and hand tools i.e. Oscilloscopes, multi-meters, etc.
  • Must have effective written and verbal communication skills.
  • Good customer service skills.
  • Must be willing to travel and work flexible hours when needed.
  • Uphold Elekta's philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.
  • Must maintain an active driver's license in the home state
  • Employee is required to comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.
What you'll get :
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
What we offer:
  • Opportunity to work with a proactive and supportive team
  • Hybrid work option (you are required to work on location at least 3 days/week)
  • Excellent Medical, Dental and Vision coverage
  • 401k, paid Vacation and Holiday
  • A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
  • Opportunity to work on cutting edge in medical advancement.
  • Close-knit company culture
  • Upward mobility

How to proceed?
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the "Apply" button. Please note that we do not accept applications by e-mail.
We are an equal opportunity employer .
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.
We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.
Apply Now
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