System Engineer - Monitoring engineer

We're on the lookout for a System Engineer - Monitoring Engineer to join our MSC Tech Office in Warren NJ. This pivotal role will see you maintaining, operating, and innovating our corporate infrastructure, ensuring MSC remains at the cutting edge of technology and service.
What You'll Do:

• Managing and monitoring of existing systems and infrastructure.
• Maintaining system documentation to include system reviews and recommendations.
• Identifying potential issues and proactively proposing solutions and improvements.
• Securing systems by establishing and enforcing policies and defining and monitoring access.
• Fulfilling ad hoc tasks and projects as required by the Company.
• Contributing to the definition and implementation of project best practices and quality processes.

Your Skills and Experience:

• Extensive experience within information security/technology sector
• Proven experience with Azure, Azure DevOps and working within CI/CD pipelines
• Proven experience with REST APIs
• Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques
• Experience with monitoring tools (Datadog or similar)
• Ability to multitask and work under pressure
• Outstanding English languages written and verbal communication skills
• Outstanding customer service skills

Desirable:

• Experience of using ticketing systems and use of monitoring and management tools
• Experience with cloud-based solutions around compute, storage, and network (Azure)
• Experience with Agile methodology
• Scripting knowledge (Ansible, Bash, Python, Powershell)
• ITIL certification
• Practical experience working in a RHEL environment

Job Restrictions:

• Hybrid Schedule: remote work allowed Wednesday & Thursday only.
• Direct Hires (no Agencies).
• Only considering applicants in regional area (NY, NJ and PA).
• US Citizens or those legally allowed to work in the US only.
• Will not hire on a contract basis.

MSC Mediterranean Shipping Company is a global leader in the shipping and logistics sector. Founded in 1970 and headquartered in Geneva, Switzerland, MSC is a privately-owned organisation driven by the Aponte family. Evolving from a one vessel operation, today MSC is a globally respected business with a fleet of 560 vessels and more than 70,000 staff. With an international integrated Network of road, rail, and sea transport resources - the company prides itself on delivering global Service with local knowledge. Represented in 155 countries, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalised cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.