Quality Data Engineer and Business Intelligence III

Inside the Role
A successful candidate for this role will play a critical part in defining and leading the Operations Quality digital landscape of data, tools, analytics, and workflows for the Current Product Quality team, in which they will work. The team strives to identify and solve customer facing quality problems quickly and robustly to reduce DTNA and Customer pain. This position directly supports the GO2030 initiative of "Customer Conviction" by ensuring our customers receive the best quality trucks by improving warranty fault rates and costs on current vocational and on-highway products.
This role is a blend of Data Engineer, Data Analyst, and Data Science. Responsibilities will include ensuring uptime of existing data tools, metrics/reports, workflows, and evaluating where we can make continuous improvements, plus helping define and implement the future state of quality data within the department and broader organization. There will also be requests for warranty data pulls and truck populations to help define issue scope and financial justification.
This is a cross-functional role that will interface with multiple working groups, including: IT, CODA, Compliance, Finance, Purchasing, Launch and Change, Manufacturing, Design Engineering, Plants, Aftermarket, and Service Engineering. There is also potential for cross-level (manager, director, etc.) exposure. Requests from the immediate quality team and broader organizations will support the team's quality issue identification, structured problem solving (ILCS and FRACAS), and rate planning processes to find, track, and solve quality problems faster.
We Take Care of Our Team
Position offers a starting salary range of $98,500.00 - $126,000.00 USD
Pay offered dependent on knowledge, skills, and experience.
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA

• Lead data landscape engineering for new and existing business intelligence processes: collecting user stories, tying together data sources, data validation, tool/dashboard development, and end-user reviews. This requires intimate knowledge of warranty, engineering, field service, CX, Aftermarket, and product data source tables, manipulation, and business application of that data.
• Define and project manage how the Current Product Quality team should source, organize, and show quality data for existing and new processes, such as Issue Identification, Initial Launch Customer Support (ILCS), Manufacturing Emerging Quality (MEQ), and Failure Reporting and Corrective Action System (FRACAS). Define how those processes will integrate into Salesforce from a data perspective.
• Ensure current data processes uptime: analytics operations to correct discrepancies and ensure data quality, monitor performance of the reporting environment; identify problems and implement solutions; ensure the reports are running at optimum speed and efficiency.
• Represent Quality and act as technical business liaison between the aforementioned cross-department groups and internal to team to provide requirements for quality systems development, align best-practices, and communicate.
• Communicate reporting changes, enhancements, and modifications - verbally and/or through written documentation (email, PPTX, Alation, etc.) - to management and team members.
• Assist in the development and definition of documentation, standards, and training for the reporting environment.
• Answer warranty data requests for defining a quality problem scope and financial approval (OLT), and provide analytical/statistical analysis to management as needed.
• Improve and emphasize a quality-focused culture across the organization.

Knowledge You Should Bring

• Bachelor's degree with 5 years of related experience OR an associate's degree with 4 years of related experience OR 8 years of related experience.
• Extensive experience in data structure, quality, query building and process standardization within SAP HANA and the production DB2 tables across multiple CV's and or tables.
• Extensive experience with the data analysis and visualization tools Tableau, Alteryx, HANA Studio, and one of AQT or Alation SQL.
• Experience with Alation documentation, in both creating documentation and searching documentation.
• Familiarity with DTNA's Products, Manufacturing Plants, and internal processes (engineering release, Purchasing, LCM, production operations, Compliance, Aftermarket, Service, telematics, etc.).
• Proficient communication skills (written and spoken) with a variety of stakeholders.
• Experience in project management, coaching and leading cross-functional team members to achieve tangible, timely results with competing priorities.
• Experience working with end-users to collect user story requirements and IT to implement those requirements.
• Creative and continuous improvement mindset and demonstrated ability to develop new processes and tools.
• Skilled in Microsoft Office (Excel, PowerPoint, and Teams).

Exceptional Candidates Might Have

• Bachelor's degree in IT, Engineering, Statistics, Mathematics, or Computer Science or related technical field.
• Prior knowledge of the Snowflake database environment, experience with development and querying within the environment.
• Extensive experience with the Microsoft 365 platform and/or Power BI.
• Familiarity with the following DTNA SAP applications: QAS, SKUgle, C3 and/or Cognitive search.
• Familiarity with quality tools and statistics, plus internal processes to CPQ (ILCS, Issue ID, FRACAS, MEQ, etc.).
• Ability to speak and present with upper management in a concise manner.

#LI-TN1 #LI-Hybrid
This position is not eligible for relocation support.
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Portland, OR US
YOU MAKE US - YOU MAKE THE DIFFERENCE
People are what makes us - everyone makes the difference at Daimler Truck. As one global team, we drive success: from conventional powertrains to the future of sustainable transportation. We build to solve. Constantly pursuing our goals. Our culture. Our daily life.
It's your impact that makes the difference. Only together, will we achieve more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions. All essential, to fulfill our purpose for all who keep the world moving. That's why we rely on each other. We start with listening to your insights, thoughts, and ideas.
Let's unleash our collective potential to build our future, progress together and lead with the long view. Because everything you do has an impact. It matters. This is what we call impact Culture.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO/Minorities/Females/Disabled/Veterans

Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.