We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
#LI-Hybrid #BI-Hybrid
Reports to: Technology Manager II - Tech Ops
About the Role: As a Site Reliability engineer you will help maintain the reliability of our consumer business from a technology and operational standpoint, and will drive its rapid improvement and efficiency by implementing automated tools, evaluating processes, troubleshooting and resolving complex problems. You will collaborate with IT, Software Engineering, and product teams to resolve operational issues, as well as working on building creative solutions for our teams. You will be applying DevOps principles to manage the platform and applications, and help to drive functionality and adoption through continuous improvement, simplification, and automation. The Site Reliability engineer will join a team of fellow SRE and Observability engineers, working together to make Enova’s reliability best of breed.
Responsibilities:
- Troubleshoot incidents and service requests with the appropriate individuals, teams, or vendors. This involves prioritizing according to business impact and urgency, diagnosing, investigating, ultimately restoring service, and communicating with stakeholders throughout.
- Handle operational requests on a day to day basis
- Monitor SLOs on the availability, latency, scalability and efficiency of services
- Participate in the team’s periodic on-call rotation
- Champion reliability best practices and create frameworks to drive stable and scalable products
- Continued curiosity regarding new technologies and evolving best practices
- Work closely with SE and Product teams to advise on sound operational strategies
Requirements:
- Experience with devops as a culture
- Working knowledge of Ruby, Python, Java, or Go
- Ability to write accurate and efficient SQL queries
- Experience troubleshooting ambiguous problems and performing root cause analysis
- Strong understanding of IT infrastructure (Linux, network technologies, relational databases, web technologies, etc.)
- A structured approach to problem solving, and excellent written and verbal communication skills.
- Ability to read and understand software application code