No C2C
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
No Third Party Candidates
This is a 100%, onsite, full time consulting role in Buffalo, NY.
Local Candidates Preferred.
Must be fully authorized to work in the USA.
Willing to pass a background check, drug test & fingerprinting.
Technology & Operations
Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group’s Follow the Sun Model ensures that the firm’s operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.
Network Operations is responsible for managing the global network and security infrastructure. The team performs multiple operational tasks, projects and engineering aspects in routing, load balancing, monitoring and optimizing the network. Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts and any infrastructure stability issues. The team is also responsible for automation to quickly identify and resolve issues.
As a Network Operations Engineer, you will:
Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.
Manage operational network maintenance activities and implement changes
Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
Assist with root cause analysis of incidents
Assist with periodic network reviews and analysis
Help with establishment of operational procedures & support documentation
Review, track and update network operations policies, standards and documentation
Assist with development of the network management platform adoption, configuration and tuning
Complete Daily network checks and operational handover duties
Participate in shift rotation coverage
What You'll Need:
1 – 5 years’ experience in IT infrastructure operations/support role
Knowledge of network routing and switching technologies and routing protocols
Experience with various Cisco equipment (routers, switches)
Experience with Checkpoint, Cisco firewalls, F5 load balancers and WAN accelerators is desirable
Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
Formal technical certification such as CCNA/CCNP
Knowledge of Cloud computing (Azure/AWS).
Knowledge of Cisco DNA Center , ISE , Forescout NAC .