PMO Manager - Business Process Re-Engineering

PMO Manager - Business Process Re-Engineering

Sunnyvale, California, United States

Software and Services

Imagine what you could do here! At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. You will play a meaningful role leading the Project Management Office (PMO) support of Apple’s Operations project teams. We are looking for a candidate to lead the PMO team to drive a range of capabilities from supporting strategic planning, through portfolio management and governance, to supporting individual project requests for support!

Description

The PMO is a supporting function for the global Business Process Re-engineering (BPR) teams. These BPR teams are the project and business change management function within Apple Operations. Our PMO has several key responsibilities:

1. Strategy & Planning:
   • Enable BPR Leaders to make the best Investment Decisions to deliver high ROI solutions.
   • Drive strategic alignment through multi-year road-mapping and through leading the annual capital planning process for Operations.
   • Drive standardization and professional representation of BPR to the rest of Apple (executive presentations).
2. Execution:
   • Drive Operational Efficiencies and reduce risk across the Portfolio.
   • Own execution at the portfolio level - reporting, cross portfolio impact assessment.
   • Develop systems and processes to drive and measure ongoing efficiencies and deliver benefits.
   • Establish Program Lifecycle Methodologies relevant to BPR, Templates, Operating structure and drive key Measures for program rigor.
   • Lead change management across all program teams within BPR.
   • Train and mentor BPR team members on how to assure project delivery at Apple.
   • On a day-to-day basis drive ongoing portfolio management processes such as monitoring the health of the portfolio and status, highlighting critical issues & exceptions for mitigation.
   • Continue to mature and hone the tools, methods, and techniques which we make available to all BPR teams.
   • Drive the management system which the BPR teams utilize to stay aligned and communicate internally.
   • Act as a program management function for key cross functional initiatives within Operations.
3. People:
   • Lead and support programs to enrich the “People Experience” and enhance their core competencies.
   • Facilitate the management system to drive learnings ongoing for employees on key topics e.g. Presentation skills, new hire induction, workshops and more.

Minimum Qualifications

• Bachelor’s degree in business, Supply Chain, Economics, Engineering, Computer Science, or relevant field required. MBA or Master’s degree preferred.
• Deep understanding of project, program and portfolio planning and delivery to the level that they can set standards, propose policy, and mentor others.
• Proven understanding of end-to-end business processes of a manufacturing business, from sales through the supply chain.

Key Qualifications

Preferred Qualifications

• The ability to bring structure to one’s own work and the work of others.
• Exceptional communication skills, verbal, written and presentation.
• Strong ability to personally drive large scale initiatives under pressure, with high levels of complexity and ambiguity.
• Develop and lead a high performing team: Invest heavily in employee development and mentoring for growth.
• Prior consulting experience with Big 4 Consulting Firms is desirable, but not required.
• Prior leadership role driving strategy and change across diverse groups within and across organizations.
• Expertise in leading diverse teams and investing in mentoring and growth for the individuals.

Education & Experience

Additional Requirements

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,300 and $277,300, and your base pay will depend on your skills, qualifications, experience, and location.
• Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
• Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.