Title: Web Systems Analyst Department: Business Systems
FLSA: Exempt Status: Full Time
Position Summary:
Looking for a highly motivated and energetic individual to be a member of IT Business Systems team and support Client facing Web Applications.
Key Duties and Responsibilities:
- Serves as IT Subject Matter Expert on Web Portal Applications.
- Assist with prioritizing and defining roadmap for Web Portal Applications
a. Work closely with stakeholders to understand business goals and objectives
b. Partner with stakeholders and developers to continuously groom the web applications features backlog
c. Communicate web applications roadmaps both internally and to clients - Evaluates and analyzes project requirements for new or modified systems and determines feasibility, cost, and time required.
- Lead discovery & requirements activities with stakeholders in Client Services, Operations and IT
- Prepares system specifications and solution proposals, facilitates reviews with stakeholders.
- Engages internal and 3rd party development teams on design, build and testing of system changes.
- Works with business owners to secure user acceptance, conducts training and supports business operations during and after implementation.
- Co-ordinates with Security team to ensure security requirements are met, and vulnerabilities are addressed.
- Serves as an expert and provide day-to-day user support to business teams.
- Analyzes system issues to find root cause of a defect and revises programs as necessary to correct.
- Follows best practices in IT service delivery, including Incident, Problem Management, and Change management.
- Provides timely status reports to Project Management Office and IT Management.
- Performs other duties and special projects as required.
Minimum Qualifications:
- 10+ years of experience in designing and developing web applications
- Excellent understanding of modern web standards & architectures
- Working knowledge of Web & Database tool-sets - SQL Server, NET, PHP, HTML5 and JavaScript frameworks
- A self-starter and motivated individual, with a problem solving attitude and ability to respond to business needs with minimal guidance.
- Ability to engage with stakeholders to bring to surface and synthesize their needs and pain-points
- A good understanding of project management methodologies.
- Excellent organizational and time management skills
- Excellent attention to detail, demonstrated problem-solving skills, and strong analytical skills.
- Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.
- Candidates with business knowledge and experience in Healthcare and Welfare Plans Administration systems, will be preferred. Claims, Eligibility and Pensions.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic Web Systems Analyst with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Interested in learning more about our company or the other career opportunities available? Visit us at
Zenith American Solutions is proud to be an Equal Opportunity workplace.