UX Designer, Digital UX Design NA — Content & Education
Business Unit: Store Support Centre (SSC)
Description & Requirements
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. Our success is attributed to our innovative product, emphasis on stores, commitment to our people, and the connections we make in every community. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth-focused environment for our people.
A Day in the Life: What You’ll Do
Create the user experience for defined elements of lululemon Digital & Omni. Create deliverables that communicate problems and/or solutions to stakeholders using the appropriate tools, artifacts, and fidelity level for the audience/purpose. Define an end-to-end outfitting ecosystem, including providing guests with look recommendations. Craft designs from concept to final product in a collaborative environment, involving your agile product team, user research, A/B testing, design system, and other partners. Work closely with a Product Manager to create designs. Engage in discovery activities, including competitive analysis, user task and goals identification, journey maps, process flows, and user research in partnership with the UX Research team. Collaborate on problem definition with Product Management. Participate and assist in the facilitation of collaborative ideation sessions with cross-functional partners and leadership. Communicate design rationale to partners and stakeholders. Utilize and contribute components to UI libraries/design systems. Maintain UX documentation.
Qualifications
Must have a Bachelor’s degree in User Experience or User Interface Design, User Centered Design, Human Computer Interaction, or related field, and at least 2 years of experience in product design and user experience design in retail, eCommerce, omni-channel, or adjacent industries. Of the required experience, must have at least 2 years of experience in each of the following:
- User Centered Design methodologies;
- User testing, research, and/or UX writing;
- Creating mock-ups and prototypes at varying levels of fidelity;
- Working with Accessibility requirements for web and mobile;
- Figma and Miro;
- Zoom;
- Jira and Confluence.
Must have a portfolio demonstrating your end-to-end design process skills in relevant, related, up-to-date subject matter with recent additions from the last 2 years.
Must Haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working.
Workplace Arrangement
Your role is classified as Hybrid under our global SSC Workplace Policy. In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.
Additional Notes
Authorization to work in the USA is required for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $135,000.00 – $155,000.00 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position, and the nature of your request.
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