Quality Assurance Engineer, DC Design Engineering

Quality Assurance Engineer - Applications Manager, DC Design Engineering

Job ID: 2645083 | Amazon Data Services, Inc.

The purpose of this role is to oversee and perform quality assurance and quality control process mapping for the review, tracking, and management of design drawings, specifications and documents prepared during the engineering design process in order to ensure regulatory, legal, and security compliance. You will work alongside internal partner teams such as Engineering, Power and Cooling (PAC), Security, Controls, and Commissioning to build Data Centers that directly support our customers to resolve quality and process issues. You will also communicate with external stakeholder design consultants.

To be a successful Amazon Data Center Document Quality Engineer, you need to have a positive attitude, knowledge of the commercial industry design and construction process, experience reviewing technical and contractual documentation, and strong communication skills. You will have experience creating Smartsheet Control Center solutions, workspaces, power apps, sheets, reports, workflows, dashboards and experience using BI tools (such as QuickSight, Tableau, etc.) and have a foundational understanding of working with large structured and unstructured datasets.

The Quality Engineer manages the intake of design consultant documentation and data, reviews documentation for quality compliance and completeness, and updates stakeholders with progress of the final workflow documentation processing. The Quality Engineer should expect high volumes for documentation and will need to exercise strong judgement on how to communicate and engage stakeholders through various tools.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). This role will directly support GovCloud information and requires U.S. citizenship.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

1. Independently manage one or multiple project clusters’ documentation and administer the workflows where you engage with the correct stakeholders across the organization to raise the bar in the quality and the coherence of the content of the package provided. Perform quality review of technical documentation for accuracy and contract compliance.
2. Serve as the Subject Matter Expert (SME) for other Quality Engineers process clarifications needs and decision making as required.
3. Provide coordination and guidance of all engineering and architectural specifications, design drawings, and permit submittals for projects.
4. Support the design managers to prepare complete and accurate documentation at various design phases and during construction handoff, including but not limited to drawings, specifications, bill of materials, calculations, etc.
5. Manage project archiving, tracking, processing and filing activities, assist in naming standard, versioning schema, etc.
6. Provide training initiatives for our internal and external partners, and provide tactical support.
7. Prepare ad hoc reports on project’s progress, Key Performance Indicators (KPI) and progress tracking.
8. Manage and execute the vision and goals for the team. Independently work on process improvement initiatives and new mechanism development in Smartsheet and see these to completion including among others: requirements gathering, technical system development, UAT, implementation, training, user support and data analysis.
9. Collaborate with technical teams in a fast-paced environment with the ability to edit and raise the bar on high-quality technical documentation.
10. Develop, create and maintain systems using Smartsheet for reporting and tracking open issues.
11. Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
12. Manage a portfolio of projects in an assigned region.
13. Manage the business metrics reporting process and support ad hoc reporting requests.
14. Own design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, and support ad hoc reporting requests.
15. Maintain confidentiality around sensitive documentation.
16. Attend team meetings and communicate updates or requirements.
17. Conduct audits to ensure processes are being followed.
18. Up to 25% travel may be required.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

BASIC QUALIFICATIONS

Bachelor’s degree in engineering, or architecture, or 4+ years’ experience as a project engineer for large commercial design and construction projects.

4+ years of experience in the design or construction industry.

2+ years SQL, Python and Smartsheet functional areas like control center, workspaces, power apps, sheets, reports, dashboards, etc.

PREFERRED QUALIFICATIONS

1. Attention-to-detail including proven ability to manage multiple, competing priorities simultaneously.
2. Experience in Salesforce, BIM, Procore, SharePoint is a plus. Experience with design and/or construction management software including Autodesk BIM360, Bluebeam, and Procore.
3. Knowledge of the scope and design/construction life cycle sequencing of project schedules.
4. Experience with managing documents in various types of office software.
5. Relevant workflow and drawing tools, such as Visio, Miro, and Smartsheet.
6. Organizational, analytical, and writing skills, to include solid experience in writing functional and technical specifications.
7. Able to read and interpret specifications and drawings for all disciplines.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.