IT Systems Engineer - SharePoint Online - Remote

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.Job Posting TitleIT Systems Engineer - SharePoint Online - RemoteJob DescriptionThe Systems Engineer IT (SharePoint Online Engineer) will be responsible for handling end-user tickets, administering the SharePoint environment, and creating sites/building solutions under the direction of the Collaboration Services Manager. This role requires a proactive individual who can efficiently manage and resolve end user issues in SharePoint, assist in building out solutions with the SharePoint administrator and ensure a seamless SharePoint experience for all end users. This is a customer-facing role.ResponsibilitiesImplement changes into production environment following change control methodologyCreate and maintain new SharePoint online sitesCollaborate with end users to gather requirements and design effective site solutions.Resolve and mitigate incidents related to SharePoint Online issuesProvide guidance and support for end users on SharePoint features, best practices, and troubleshooting stepsSupport root cause analysisOther duties as assignedMinimum QualificationsBachelor’s degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required2 years of experience supporting key enterprise business applications and servers- SharePoint Online and User Management in Azure AD/EntraMust be eligible to work in the United States without need for work visa or residency sponsorshipAdditional QualificationsExcellent written, technical, and verbal communication skillsStrong problem-solving and business analysis skillsCapable and willing to receive work direction from direct and indirect leadershipStrong desire to learnAbility to work well both independently and collaborativelyExcellent documentation skillsAbility to work in a cross-functional teamPreferred QualificationsExperience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)Experience with SharePoint Governance practicesExperience with Power Automate, Power Apps, and other M365 servicesFamiliarity with SharePoint migration tools and techniquesExperience with Purview Sensitivity LabelsMinimum Physical Job RequirementsAbility to travel up to 10% of the timeAbility to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime’s core business hours of 9:00 a.m. to 3:00 p.m.Constantly required to sit, use hands to handle or feel, talk and hearFrequently required to reach with hands and armsOccasionally required to stand, walk and stoop, kneel, and crouchOccasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusReporting StructureReports to a Manager in the IT departmentPotential pay for this position ranges from $78,600.00 - $118,200.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer.Positions will be posted for a minimum of five consecutive workdays.Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer.If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email