AVP, Quality Engineering, Automation and Test

AVP, Quality Engineering, Automation and Test

The Opportunity

Office location: Boston - USA (ideally) or Toronto - Canada

Work Arrangement: Hybrid - 3 days in office, 2 days from Home (remote work arrangement option is not available)

The Associate Vice President (AVP), Quality Engineering, Automation, and Testing will be responsible for creating and leading a new organization focused on end-to-end testing and automation. This role will oversee the quality engineering activities across multiple segments and domains, ensuring the quality and reliability of our business (insurance) and software products. The AVP will lead and manage a team of quality and test engineers who design, develop, and maintain automated test suites. This role will also collaborate with cross-functional teams to identify and resolve quality issues, conduct code reviews, and propose solutions to mitigate quality-related risks. The AVP will establish and monitor quality standards, metrics, and leading practices to drive continuous improvement of software development processes and products.

Key Responsibilities:

• Lead and manage a team of quality engineers to develop and implement quality engineering practices and automated test suites.
• Oversee the quality engineering activities across multiple segments and domains, ensuring the quality and reliability of software products.
• Collaborate with cross-functional teams to identify and resolve quality issues, conduct code reviews, and propose solutions to mitigate quality-related risks.
• Establish and monitor quality standards, metrics, and leading practices to drive continuous improvement of software development processes and products.
• Develop and implement strategies for end-to-end testing and automation to enhance the overall quality and reliability of software products.
• Ensure that all quality engineering activities are aligned with the organization's goals and objectives.

Qualifications:

• Proven experience in quality engineering, automation, and testing, with a strong track record of leading and managing teams.
• In-depth knowledge of quality engineering practices, automated testing tools, and software development processes.
• Strong leadership and management skills, with the ability to inspire and motivate a team of quality engineers.
• Proven ability to manage external suppliers.
• Excellent problem-solving and analytical skills, with the ability to identify and resolve quality issues effectively.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.

Job Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum 10 years of experience in quality engineering, software testing, or software development.
• Minimum 5 years of experience in leading and managing quality engineering teams.
• Expert in test automation frameworks, automated testing, data quality testing, ETL testing, ML model testing, and API testing.
• Experience in designing and executing manual/automated tests.
• Ability to apply specific tools and techniques for Data and ML applications.
• Ability to implement and improve QMS processes using SDLC leading practices.
• Proficient in writing tools and automation scripts.
• Knowledge in developing cloud-based applications.
• Familiarity with black box and white box testing practices and open-source testing frameworks.
• Experience in building test automation and business use-case testing.
• Knowledge of CI/CD methods, DevSecOps, and Agile methodologies.
• Strong analytical, problem-solving, and communication skills.
• Attention to detail and quality orientation.
• Demonstrated leadership, coaching, and mentoring skills.
• Ability to influence and negotiate with stakeholders and partners.
• Ability to manage multiple projects and prioritize tasks effectively.
• Knowledge and understanding of the business needs, goals, and challenges of multiple segments and domains.
• Experience in working with the stakeholders, customers, and partners of multiple segments and domains.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Primary Location: USA, Massachusetts, Boston, 200 Berkeley Street

Salary range is expected to be between: $148,400.00 USD - $275,500.00 USD

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.