Senior Backend Software Engineer San Francisco, CA

We are a hybrid, remote-friendly culture, with our company headquarters based in San Francisco. Candidates anywhere in the US are encouraged to apply.

About Us:

Ambience Healthcare is building the AI operating system for healthcare, with the mission of supercharging healthcare workers with AI superpowers.

Over the past several years, healthcare organizations and health systems have been approaching a critical turning point: workforce shortages and clinician burnout are at an all-time high, cutting into already-razor-thin margins and posing critical operational challenges. Organizations are finding themselves under immense pressure to address burnout and increase access to care, all while maintaining profitability despite declining reimbursement rates.

Ambience Healthcare was founded after 2.5 years of R&D in large language model (LLM) technology to address one of the most impactful productivity opportunities in healthcare: clinical documentation. Ambience's flagship product, Ambience AutoScribe, is a best-in-class AI medical scribe that captures the nuances of clinician-patient conversation in real-time into comprehensive medical documentation within the EMR. On average, Ambience saves 16+ hours of tedious note-taking per clinician per week.

As we experience unprecedented pull from the market for our products, we’re actively expanding our team of world-class talent across sales, marketing, product, engineering, clinical, and customer success functions.

At Ambience, you’ll be surrounded by an exceptional team of A-players who are kind, humble, curious, and deeply aligned with the core mission of improving the lives of clinicians and their patients.

The Role:

As a Senior Software Engineer on the AI Platform team, you will design, build, and maintain the core infrastructure that empowers healthcare providers who use our platform every single day as they care for patients. In the first 6 months, you’ll be responsible for setting up the foundations for long term success, investing in platform observability, reliability, and scalability. As a technical leader, you’ll be responsible for the entire lifecycle of major technical initiatives in our AI stack--from system design to deploying the code you've written. Our Engineering roles are hybrid in our SF office 3x/wk.

What You’ll Do:

• Design and architect major product features leveraging the latest advancements in AI to deliver a magical user experience
• Anticipate system bottlenecks and proactively re-architect key system components before they create issues for our customers
• Lead product initiatives with high strategic value, accelerating speed of iteration while preventing accumulation of technical debt
• Hold the codebase to a high standard, and assist in developing engineering processes that encourage shipping high quality code

Who You Are:

• You have spent 5+ years working on challenging zero-to-one software engineering problems that have spanned multiple teams
• You’re comfortable working on a modern infrastructure stack, including common cloud providers (e.g. AWS, GCP), containers (e.g. Docker), queuing systems (e.g. SQS, Kafka), and standard database technologies (e.g. Postgres)
• You have a demonstrated ability to own execution of ideas from inception through to successful outcomes
• You’re willing to flex up and down the stack in order to take projects to the finish line.
• You are a low-ego team player who prioritizes co-discovering the best ideas, even if they’re not your ideas
• You value being a kind, encouraging, and supportive teammate to others
• You thrive in environments with high levels of complexity, uncertainty, and ambiguity

Compensation:

$170,000 - $250,000, with the addition of significant equity.

Being at Ambience:

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients
• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
• Work alongside a world-class, diverse team that is deeply mission aligned
• Ownership over your success and the ability to significantly impact the growth of our company
• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, paid maternity/paternity leave, quarterly retreats, unlimited PTO, and a 401(k) plan