Company:
InfoPeople
Location: Glen Allen
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
DUTIES AND RESPONSIBILITIES
- Infrastructure Enterprise Engineer with a strong focus on Microsoft Environment (On-Prem and Azure cloud)
- Strong hands-on experience with Server management, Storage, Windows Infrastructure, and Networking
- Regular support of Microsoft Windows environment, by identifying and implementing solutions to operational issues
- 5+ years of experience in a systems administration role is required
- In-depth knowledge of Microsoft products to support VDI and desktop users such as Windows 10, Active Directory/Entra, Microsoft 365, ADFS, Azure-AD, GPO Policies, etc.
- In-depth knowledge of Windows servers, including OS upgrades and system maintenance & support.
- Configures, Administers, Troubleshoots, and Manages Companywide issues
- Strong Documentation and Visio Diagram experience is preferred
- bility to support On-Premise environment as well as remote users
- Contribute to upskilling level 1 and level 2 systems operations support teams
- Provide documentation and training for additions or changes to our environment.
- ssist as escalation level support.
- Support Team Initiatives
- Maintain current knowledge of current and emerging technologies, regularly analyzing and evaluating their impact and benefit to the Firm.
- Provide lead as well as backup support for other members of the infrastructure team (we partner with a vendor MSP)
- ssist in other infrastructure-related administrative tasks within IT related to such things as, security incidence response or application backend architecture.
- Manage AD/Messaging/server-related trouble tickets utilizing the Service Now platform.
- Communicate proactively, openly, and clearly.
- Perform other departmental duties, as necessary.
- Support initiatives and special projects with other teams, as required.
- On-Call Escalation availability off-hours and weekends when required
- fter-hours work required when business needs
- bility to translate non-technical user requirements and descriptions into system designs.
- bility to communicate effectively with technical and non-technical individuals.
- bility to multitask and switch focus among multiple different efforts quickly.
- Excellent organizational and self-management skills.
- bility to work well in a team (team player) and individually (self-starter).
- pplicable certification (Azure, Exchange, etc.) preferred.
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