Associate Field Service Engineer- Simi Valley – Danaher – Chatsworth, CA

Job title: Associate Field Service Engineer- Simi Valley

Company: Danaher

Job description: The Associate Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our clients, which directly impacts patient health and overall well-being. This position is part of the Service Organization, located in the Los Angeles area, and will support a territory around that region. You will be a part of the Field Service Engineer Team and report to the Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment.

In this role, you will have the opportunity to:

• Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals.
• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.

The essential requirements of the job include:

• 0-1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
• Ability to travel and lift up to 50 lbs. (tools, replacement parts, consumables, etc.).

It would be a plus if you also possess previous experience in:

• Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
• 3+ years of experience in advanced troubleshooting.
• Developing relationships with internal and external customers to foster positive partnership and enhance the likelihood of customer satisfaction and retention.

Expected salary: $70,000 – $78,500 per year

Location: Chatsworth, CA

Job date: Mon, 22 Apr 2024 07:35:46 GMT

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