UX Design Lead

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .

JOB DESCRIPTION SUMMARY

Greystar Digital Technologies (Codename: “Apex”) is revolutionizing the real estate leasing and living experience for our residents. We are assembling a world-class product team focused on driving innovation and disrupting outdated practices. We are building software and technology that will streamline the apartment shopping journey, personalize the shopping experience, and establish Greystar as the top property manager for renters.

We are building and scaling a resident-centric ecosystem of products, which enables us to have a 360 view of the prospect and resident to improve operational efficiency and resident satisfaction. As a UX Design Lead, you’ll work closely with product and engineering colleagues to design best-in-class experiences for renters. From searching for a new apartment, to signing a lease, to leveraging property resources through a mobile app, you’ll help craft the experiences that make living in a Greystar property memorable.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

• Design user experiences for web, responsive web app, and native app surface areas
• Lead design from beginning to end - research and strategy, to conceptualization, to detailed design, to supporting development
• Develop a deep understanding of our business and business metrics - use these considerations in your design thinking and help us grow our business
• Work closely with cross-disciplinary partners in product management, data science, marketing, and sales to shape business opportunities and product strategy
• Work closely with engineering partners to determine feasibility and ensure design fidelity
• Study the UX industry, and regularly analyze UX patterns and themes in other products, to help inspire design
• Maintain a working understanding of leading-edge web, mobile, and AI technologies

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor’s/Master’s degree from an accredited college or university preferred in a design-related field, or equivalent experience.
• 5+ years of experience as a UX designer
• Demonstrated experience designing digital/software products from concept to market launch
• Strong design skills and good taste, demonstrated through a portfolio of design work
• Expert experience and knowledge of Figma including using design libraries, prototyping, and design for development
• Experience launching MVP solutions quickly, evaluating user data, and iterating through design improvements
• Experience and success working in a cross-functional, dispersed team across multiple time zones
• Organized and process-driven, with the ability to set clear expectations with stakeholders
• Experience with product/project management software (Azure preferred)
• Knowledge of current software development and web technologies
• Experience working in and creating design systems

SPECIALIZED SKILLS:

• Experience working in a modern software development environment
• Opinionated, with a passion for product design and an obsession with the world of design
• Forward thinking, with a passion for technology and a strong desire to stay updated with the latest technology trends and developments
• Strong communication and collaboration skills, experience managing expectations and priorities across multiple teams
• "Self-starter" attitude and the ability to make decisions with minimal guidance from others

The salary range for this position is $165,000-$190,000.

Additional Compensation :

• Corporate Positions : In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.