Company:
Lorven Technologies
Location: Hyattsville
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Sr. ServiceNow Engineer
Location: Adelphi, MD - Remote
Duration: Full Time
Duties and Responsibilities:
Location: Adelphi, MD - Remote
Duration: Full Time
Duties and Responsibilities:
- ServiceNow Platform administration, configuration and development including:
- Business Rules, Workflows, UI, Client Scripts, Security, Web Services Integration.
- Experience working with ServiceNow CMDB implementation.
- IT Service Management and ITIL principles and practices.
- UI and UX design and usability principles.
- Requirements elicitation.
- Training material development and dissemination to employees.
- KPI, Report, Dashboard and Web Page development and implementation.
- Workflow and forms development.
- In depth CMDB, Discovery and ITSM Knowledge.
- Active DoD-issued Secret Clearance is a MUST
- 5-10 years' experience with ServiceNow Platform administration, configuration and development.
- 5-10 years' experience working with ServiceNow CMDB implementation.
- Experience with developing training material and disseminating them to employees.
- In depth CMDB, Discovery and ITSM Knowledge.
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