Systems Engineer

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Responsibilities:

1. Provide support to software application developers in maintaining their virtualized Windows environment, with the expectation of moving 30% of all systems to the cloud.
2. Responsible for the infrastructure design, configurations, implementations, and day-to-day operations & management of the application and hosting servers.
3. Manage the deployment, maintenance, and upgrade process of COTS applications developed by the customer.
4. Translate Application/System configuration requirements and coordinate implementation tasks with government management, application developers, network and security teams.
5. Evaluate and improve current processes or design and implement new processes to meet business needs.
6. Provide engineering support to remediate Systems and Networking break-fix activities.
7. Work with teammates and government leadership to articulate the needs of the customer to deliver services at a high level of efficiency, accuracy, and timeliness.

Requirements:

1. Bachelor’s degree along with at least five (5) years of relevant work experience in IT customer support or an Associate degree or H.S. diploma with at least seven (7) years of relevant work experience.
2. Must meet all requirements for obtaining and maintaining a Public Trust Clearance.
3. Self-management of technical projects to include timelines, design, implementation, build, and test plans.
4. Experienced in the design, build, implementation, and management of a VMWare 7.0 and above environment.
5. Experienced in the design, build, implementation, and management of a Nutanix Hyper-converged platform.
6. Experienced using Windows 2016, 2019, and 2022 in regards to building servers, troubleshooting, etc.
7. Experienced with Windows GPOs, DNS, and all things Active Directory (AD).
8. Experienced using Service Now Ticketing system.
9. Monitoring servers along with resident applications and providing/implementing solutions.
10. Create and/or maintain documentation, processes, and procedures.
11. Communicating with infrastructure, security, and agency leadership about work that is active, completed, and in backlog status.
12. Strong communication skills, both oral and written, and a self-motivated attitude.

Desired Qualifications:

1. Hands-on experience with server management tools such as BigFix and/or SolarWinds.
2. Hyper-convergence technology experience with Nutanix.
3. Hands-on experience with Azure and/or AWS Cloud.
4. Experience with Cohesity.
5. Experience in process automation and scripting (i.e., Jenkins or Docker).
6. Experience with PowerShell, BASH, Perl, or other scripting.

Benefits

DLH Corp offers our employees an excellent benefits package including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.