Company Description
Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.
Accor’s first premium-scale resort in Lombok, with 257 rooms, suites, and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind, and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body, and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.
Job Description
Job Purpose
This position is responsible for ensuring the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services, and protection of the Owner's asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities fall within the span of responsibility of the Chief Engineer.
Primary Responsibilities
Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members.
- Supervise and manage daily activities of the department.
- Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations.
- Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors.
- Supervise the maintenance and repair of the interior and exterior of buildings, hotel rooms, and contents.
- Ensure the execution and achievement of the hotel's preventive maintenance program.
- Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions, etc.
- May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests, and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes.
- Monitor budget and control expenses within all areas of the department.
- Participate in the preparation of the annual departmental operating budget and financial.
Team Management
- Plan for future staffing needs.
- Interview, select, and recruit team members.
- Identify and develop team members with potential. Mentor and train appropriate employees for upward growth.
- Conduct performance reviews with the team.
- Constantly monitor team members’ appearance, attitude, and degree of professionalism.
- Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets, and standards of service.
- Prepare payroll and gratuity reports.
- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues, and provide a regular forum for department communication.
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Attend all briefings, meetings, and trainings as assigned by management.
- Report for duty on time wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
- Bachelor’s degree in Engineering or equivalent.
- Minimum 2 years of relevant experience in a similar capacity.
- Excellent reading, writing, and oral proficiency in the English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Good working knowledge of MS Excel, Word, & PowerPoint.
- High degree of professionalism with sound human resources management and business acumen capabilities.
Additional Information
Knowledge and Experience
- Bachelor’s degree in Engineering or equivalent.
- Minimum 2 years of relevant experience in a similar capacity.
- Excellent reading, writing, and oral proficiency in the English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Good working knowledge of MS Excel, Word, & PowerPoint.
- High degree of professionalism with sound human resources management and business acumen capabilities.