(Full Time) API Support Engineer at AssemblyAI (United States)
API Support Engineer
AssemblyAI United States
Date Posted: 31 Oct, 2022
Work Location: San Francisco, United States
Salary Offered: $75000 — $110000 yearly
Job Type: Full Time
Experience Required: 1+ years
Remote Work: Yes
Stock Options: Yes
Vacancies: 1 available
About AssemblyAI
AssemblyAI is a remote-first AI company building powerful deep learning models for developers, startups, and enterprises to transcribe and understand their audio data.
Our ASR models already outperform companies like Google, AWS, and Microsoft - which is why hundreds of companies and thousands of developers are using our APIs to transcribe and understand millions of videos, podcasts, phone calls, and zoom meetings every day.
AssemblyAI’s Speech-to-Text APIs are trusted by Fortune 500s, startups, and thousands of developers around the world, with well-known customers including Spotify, Algolia, Dow Jones, Happy Scribe, BBC, The Wall Street Journal, and NBCUniversal.
We're growing at breakneck speed, having recently announced our Series B round. We've raised $63M in total funding, and are backed by leading investors including Insight Partners, Accel, Y Combinator, and others!
Join our world-class, remote team and help us build an iconic deep learning company!
The Role
AssemblyAI is searching for a driven and dedicated API Support Engineer to work on our multi-functional team. We're looking for someone who loves interacting with customers and has enough technical experience to help troubleshoot their integrations with our API. Ideally, you've done a coding bootcamp or served as a developer in a past role.
In this role you’ll have the opportunity to:
- Be the first line of support for AssemblyAI's customers. You'll work directly with customers integrating our API and checking in on current customers, notifying them about new features/product updates, and collecting feedback.
- Serve as the