Senior Firmware Engineer, Software Development & Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for end-to-end ownership of projects across the entire stack. Build products with web frameworks, application programming interfaces, databases, and multiple Backend languages. Solve challenges that impact both the front-end and backend architecture, while delivering global customer experiences. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About The Team

Optek’s distributed team is responsible for the development, maintenance, and support of critical hardware and software applications used by 20,000+ field technicians to diagnose and repair customer-impacting issues within the Access Network. Optek also develops and maintains multiple RF monitoring software platforms. These tools provide near real-time analysis of Comcast’s 50 million cable modems and associated network components, detect problems, and notify the correct fix agents. This software developer will be joining our team focusing on the hardware side of our software development team.

We Use Numerous Cutting-edge Technologies Including

• AWS: ECR, Kinesis, SNS, SQS and Cloudwatch
• Postgres and TimescaleDB
• Docker/Kubernetes
• Terraform
• Angular 13
• iOS Swift
• Docker
• Java 17
• Embedded C/C++

Core Responsibilities

• Work and communicate effectively with Lead, Mobile team and full stack team for integration efforts.
• Implement additions/enhancements and bug fixes to the firmware deployed on Comcast proprietary hardware.
• Work with hardware vendor to integrate new changes to the Firmware for the hardware.
• Design and implement software of embedded devices and systems from requirements to production and commercial deployment.
• Seek opportunities to tweak areas of the code base to improve efficiency and performance, maintainability, and/or flexibility of the design.
• Package and support deployment of software releases in a timely manner and work with Quality Assurance team to ensure that the application fits specification and technical requirements.
• Organize and participate in peer-reviews and participate in paired programming, and other team cadences.
• Efficient in the analysis & troubleshooting for production issues & code deployment activity.
• Write and edit technical documentation, including but not limited to software designs, technical manuals in collaboration with Senior developers within Team.
• Prototyping new hardware and firmware.
• Experience in building quality and secured code adhering to best practice and industry standards.

Skills & Experience We're Looking For

• 5+ years of Software Development Experience with a focus on C/C++.
• 5+ years of Embedded C/C++ Software Development on Linux/RTOS.
• Proficiency in version control and CI/CD using Git.
• Familiarity with web application structure, including Restful APIs and JSON/HTTP/HTTPS/JWT.
• Experience in debugging, performance profiling, and optimization.
• Bachelor's degree in engineering or computer Science, or equivalent in work experience and self-study.

Preferred (Nice To Have)

• Knowledge of modern OS coding techniques, IP protocols, and hardware interfaces.
• Experience with a complete life-cycle of an embedded software system.
• Hands-on experience deploying code to hardware.
• Networking knowledge.
• Familiarity with fiber optics or RF (Radio Frequency).
• Understanding of AWS software development, including EC2, SNS, and SQS.
• Knowledge of Restful APIs and web socket programming.
• Experience with Agile Software Development Life Cycle (SDLC).
• Understanding of database structures such as PostgreSQL and MySQL.
• Familiarity with cross platform development systems.
• Familiarity with RDKB development.
• Familiarity with software configuration tools.
• Critical thinker.
• Deep sense of curiosity.

Soft Skills (team Fit/personality Requirements)

• Collaborative approach, professional work ethic, and positive attitude.
• Empathy and respect, diversity and inclusion.
• Strong at prioritizing their workload.
• Willingness to learn new technologies and flexibility regarding changes in technical direction.
• Willing to learn about our system and how it supports our Field team.
• Able to balance between maintaining our existing platforms and identifying/implementing enhancements.
• Motivation and independence to work without a lot of guidance.
• High-level writing and documentation skills.
• Quick learner, self-starting and proactive.

About Our Perks & Benefits

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental.
• 401(k) Savings Plan.
• Generous paid time off.
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.