Senior Software Engineer

Intuit MailChimp is the world’s largest marketing automation platform. Millions of businesses use MailChimp to design and send a billion emails a day. We empower small businesses with a suite of powerful and easy-to-use email, marketing automation, and analytics tools that integrate with hundreds of popular applications and services.

Come join the Intuit Mailchimp’s Fraud and Abuse prevention team as a Senior Software Engineer. As part of this, you will focus on delivering best-in-class software solutions for Security, Abuse, and Fraud services that reduce friction for our customers using flagship Intuit Mailchimp products while protecting them from fraud.

Responsibilities

• Gathering functional requirements, developing technical specifications, and project & test planning.
• Develop scalable, efficient systems to prevent abuse/misuse of the MailChimp application, help ensure user accounts are protected, and provide tools and utilities for related functions.
• Designing/developing prototypes or proofs of concepts (POCs).
• Act in a technical leadership capacity: Mentoring junior engineers, new team members, and applying technical expertise to challenging programming and design problems.
• Roughly 70-85% hands-on coding.
• Resolve defects/bugs during QA testing, pre-production, production, and post-release patches.
• Work cross-functionally with various Intuit Mailchimp teams to understand problems and trends and to collaborate on solutions: Legal, Security, Compliance, Data Science, Customer Support, Delivery, Product Management, Product Engineering, or business units to drive forward results.
• Contribute to the design and architecture of the project.
• Experience with Agile Development, SCRUM, or Extreme Programming methodologies.
• Experience working with databases, SQL database queries/analysis, and other scripting/programming languages (e.g., Python).

What you'll do:

• Work with teams across the organization to understand problems and trends and to collaborate on solutions (e.g., Customer Support & Compliance, Legal, Security, Data Science, Delivery).
• Develop scalable, efficient systems to prevent abuse/misuse of the MailChimp application, help ensure user accounts are protected, and provide tools and utilities for related functions.
• Set technical direction for and lead the design and implementation of the systems that you'll help build.
• Provide mentorship for and share expertise with teammates through code reviews, contributions to documentation libraries, tech talks, and other avenues.
• Research and propose new approaches to work, new tools, and new best practices for the team.
• Work with immediate and extended team members to respond to unplanned incidents and production needs.
• Participate in an on-call rotation.

Minimum Requirements

• 6+ years’ experience developing web, software, or mobile applications.
• BS/MS in computer science or equivalent work experience.
• Strong experience with Java/J2EE, Go, or any of the following Object-Oriented Languages (OOD): PHP, C#, VB.NET, Python, or sometimes C++.
• Experience with the entire Software Development Life Cycle (SDLC).
• 5+ years’ experience with web services (consuming or creating) with REST or SOAP.
• Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
• Strong understanding of the Software design/architecture process.
• Experience with unit testing & Test-Driven Development (TDD).
• Ability to translate objectives into a repeatable and scalable solution to meet business needs.
• Experience with various offerings from Google Cloud Platform or Amazon Web Services.

Strong Preference for Candidates with

• Experience with cyber security, fraud prevention, abuse patterns.
• Experience with various modern architecture frameworks.
• BS in Computer Science. MS Preferred or equivalent relevant experience.