Company:
Accenture
Location: Dallas
Closing Date: 26/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Infra Managed Service Team Lead/Consultant | Mid-Level | Full time
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.
The Work:
- Work as part of a technical support team delivering a quality service to single/multiple clients using a variety of hardware and software products.
- Analyze and understand client’s needs and expectations, as well as alternative architectures and trends.
- Interview clients' technical teams to gather relevant information to facilitate architectural requirements definitions.
- Assist in small to medium-scale design projects, interfacing with project managers.
- Establish, explain, and validate the solution testing criteria for projects.
- Design services in accordance with Accenture standards and vendor best practices.
- Maintain and develop scripting to help automate and monitor clients (e.g. Cloud Watch, OEM, Splunk, New Relic).
- Remain current on vendor best practices as it relates to the interlinking of technologies (Windows, AWS Cloud, Azure Cloud, OCI Cloud).
- Provide expertise on system performance tuning, capacity planning, and maintenance patching and new version installation.
- Develop and maintain standard templates for repeatable build-outs.
- Work with vendors and drive them to help us meet our service-level obligations.
- Plan and implement small to medium-scale changes on production systems.
- Analyze and assess the impact and risk of small to medium-risk changes on production systems.
- Install, configure, patch and maintain appropriate technologies (e.g. servers/databases/network/storage).
- Design and assist small to medium-scale disaster recovery tests.
- Create and review technical system recovery plans.
- Demonstrate commitment to Service Excellence.
This role will require 2-3 days per week at the local office.
Here’s what you need:
- Minimum of 5+ years Cloud administration experience (AWS/Azure/OCI/Google).
- Minimum of 5-year Windows administration experience working on an enterprise-level operations team.
- Bachelor’s degree or equivalent (minimum 12 years’ work experience). If Associate’s degree, must have an equivalent minimum 6-year work experience.
Bonus Points if you have:
- PowerShell Scripting.
- Nutanix Administration.
- Proven ability to work independently and as a team member.
- Good communication (written and oral) and interpersonal skills.
- Good organizational, multitasking, and time management skills.
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