Senior Network Operations Engineer

The Senior Network Operations Engineer will have a broad (networking, cybersecurity, automation, implementation, monitoring, governance) & evolving (Azure, M365, AI, containers) skillset in engineering world-class technical and business solutions. They will have the heart of a teacher and act as a technical expert helping to mentor amazing colleagues and raise the bar on knowledge, execution and delivery.

RESPONSIBILITIES:

• Lead design, operation, monitoring, alerting, reporting and remediation of networks in HQ-Phoenix, and 30 to 50 jobsites across multiple states in the SouthWest.
• Upskill existing staff on network and network remediation.
• Work with leadership and team to design, manage, operate and remediate a secure working environment: network, endpoints, email, Azure . . .
• Contribute to and assist in IT risk management program.
• Use PowerShell to automate administrative tasks. Use Terraform to deploy containers to Azure.
• Lead IT projects such as: MDM redesign and deployment, M365 backups, Intune, end point protection replacement, migration to cloud VoIP system, email filter replacement, desktop services, replacement, job site network coverage, SSO, identify management . . .
• Work with leadership to expand and formalize IT governance.
• Build and expand on a library of Standard Operating Procedures to deliver consistent, quality results in all aspects of the services delivered.
• Gather input on process improvement ideas or areas where additional training is needed; train staff in real time.
• Develop training material including quick reference training videos, manuals, etc.
• Monitor technology trends and recommend future enhancements.

KNOWLEDGE, SKILLS, & ABILITIES:

• 7-10 years of experience with hands-on network design and trouble-shooting, information security risks and remediation.
• Automation tools including PowerShell and Terraform.
• Excellent listening and communication skills, both written and verbal, to effectively communicate with staff, team members, vendors and Company leadership.
• Demonstrated knowledge of IT architecture, systems and functions.
• High moral and ethical values.
• Goal-oriented and self-motivated with the ability to work within a team environment
• Ability to think quickly and precisely in a changing environment.

EDUCATION & CERTS:

• Bachelor's Degree Preferred
• Netowork+, Security+, CCNA, Azure fundamentals Preferred

MUST be currently local to Greater Phoenix Area & willing to work in-office 80% of the time.