Company:
Exclusent, Inc.
Location: Phoenix
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The Senior Network Operations Engineer will have a broad (networking, cybersecurity, automation, implementation, monitoring, governance) & evolving (Azure, M365, AI, containers) skillset in engineering world-class technical and business solutions. They will have the heart of a teacher and act as a technical expert helping to mentor amazing colleagues and raise the bar on knowledge, execution and delivery.
RESPONSIBILITIES:
- Lead design, operation, monitoring, alerting, reporting and remediation of networks in HQ-Phoenix, and 30 to 50 jobsites across multiple states in the SouthWest.
- Upskill existing staff on network and network remediation.
- Work with leadership and team to design, manage, operate and remediate a secure working environment: network, endpoints, email, Azure . . .
- Contribute to and assist in IT risk management program.
- Use PowerShell to automate administrative tasks. Use Terraform to deploy containers to Azure.
- Lead IT projects such as: MDM redesign and deployment, M365 backups, Intune, end point protection replacement, migration to cloud VoIP system, email filter replacement, desktop services, replacement, job site network coverage, SSO, identify management . . .
- Work with leadership to expand and formalize IT governance.
- Build and expand on a library of Standard Operating Procedures to deliver consistent, quality results in all aspects of the services delivered.
- Gather input on process improvement ideas or areas where additional training is needed; train staff in real time.
- Develop training material including quick reference training videos, manuals, etc.
- Monitor technology trends and recommend future enhancements.
KNOWLEDGE, SKILLS, & ABILITIES:
- 7-10 years of experience with hands-on network design and trouble-shooting, information security risks and remediation.
- Automation tools including PowerShell and Terraform.
- Excellent listening and communication skills, both written and verbal, to effectively communicate with staff, team members, vendors and Company leadership.
- Demonstrated knowledge of IT architecture, systems and functions.
- High moral and ethical values.
- Goal-oriented and self-motivated with the ability to work within a team environment
- Ability to think quickly and precisely in a changing environment.
EDUCATION & CERTS:
- Bachelor's Degree Preferred
- Netowork+, Security+, CCNA, Azure fundamentals Preferred
MUST be currently local to Greater Phoenix Area & willing to work in-office 80% of the time.
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Exclusent, Inc.
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