Principal Site Reliability Engineer (Northridge, CA)

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is hiring a Principal Site Reliability Engineer (SRE). The Principal Site Reliability Engineer is responsible for the overall health, performance, and reliability of mission-critical applications and systems, including SAP, Salesforce, Jira, and Confluence. This role combines software engineering and IT operations to ensure seamless deployment, stability, and scalability of systems and applications. You will work closely with cross-functional teams to design and implement infrastructure solutions, develop automation strategies, and drive continuous improvement initiatives. The ideal candidate will be a proactive problem solver with a deep understanding of software development, cloud infrastructure, and DevOps practices. This role also includes a focus on security, compliance, and business continuity, ensuring that applications and infrastructure are resilient, secure, and aligned with industry standards.

Responsibilities

• Design, implement, and maintain scalable, highly available systems architecture for critical business applications like SAP, Salesforce, Jira, and Confluence.

• Proactively monitor and manage performance, availability, and capacity while implementing automation strategies to streamline processes and reduce manual efforts.

• Collaborate with development and IT teams for seamless deployments, configuration changes, and infrastructure upgrades, ensuring alignment with business needs.

• Conduct root cause analysis, resolve complex technical issues, and implement SRE best practices, focusing on service-level objectives (SLOs) and indicators (SLIs).

• Manage and optimize cloud infrastructure (including hybrid and multi-cloud environments) to ensure cost efficiency, performance, and scalability.

• Lead disaster recovery planning, business continuity initiatives, and capacity planning to maintain system resilience and availability.

• Implement security and compliance best practices, monitoring for vulnerabilities, and ensuring adherence to industry standards (e.g., SOX, GDPR, HIPAA).

• Drive change and release management processes, planning and coordinating production deployments, and optimizing workflows.

• Serve as a technical expert in enterprise applications, developing comprehensive documentation, and mentoring junior team members.

• Collaborate with stakeholders to prioritize projects, align SRE initiatives with business goals, and provide technical leadership across the organization.

Knowledge, Skills, and Abilities

• In-depth knowledge of enterprise application systems, including SAP, Salesforce, Jira, and Confluence.

• Advanced experience with cloud platforms (AWS, Azure, or GCP) and cloud-native services, such as container orchestration (Kubernetes) and serverless computing.

• Strong proficiency in scripting languages such as Python, Bash, or PowerShell for automating infrastructure and application management tasks.

• Solid understanding of CI/CD pipelines, GitOps, and Infrastructure as Code using tools like Jenkins, GitHub Actions, Terraform, or CloudFormation.

• Experience with monitoring, logging, and observability tools such as Prometheus, Grafana, ELK Stack, or Splunk.

• Familiarity with IT service management (ITSM) practices and tools like ServiceNow.

• Excellent troubleshooting and analytical skills with the ability to navigate complex technical environments.

• Strong communication and collaboration skills, with the ability to work effectively across multiple teams and stakeholders.

• Ability to manage multiple priorities in a fast-paced, dynamic environment with a focus on delivering value and driving results.

• Knowledge of disaster recovery planning, capacity planning, and performance optimization strategies.

• Familiarity with ITIL framework and experience implementing IT service management principles.

Required Qualifications

• 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree or 12+ years of experience with a high school diploma or equivalent.

Nice to Have Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 10+ years of experience in IT infrastructure and operations roles, with at least 5 years in a Site Reliability Engineering or DevOps position.

• Proven track record of supporting and managing enterprise applications such as SAP, Salesforce, Jira, and Confluence.

• Extensive experience with cloud platforms (AWS, Azure, or GCP) and associated automation tools.

• Strong proficiency in scripting/programming languages such as Python, Bash, or JavaScript.

• Experience implementing and managing CI/CD pipelines and infrastructure as code.

• Deep understanding of monitoring and observability principles and experience with industry-standard tools.

• Prior experience in incident management, problem resolution, and root cause analysis in large-scale environments.

• Experience with hybrid or multi-cloud environments and cloud infrastructure optimization.

• Understanding of security practices, compliance requirements, and vulnerability management.

• Certifications such as AWS Certified Solutions Architect, Google Professional Cloud Architect, or Azure Solutions Architect Expert.

• Experience with additional enterprise applications, such as ServiceNow, SAP HANA, or Oracle ERP.

• Knowledge of security practices, including identity and access management, data encryption, and vulnerability management.

• Experience with agile methodologies and tools for project management and software delivery (e.g., Scrum, Kanban).

• Familiarity with DevSecOps principles and practices, integrating security into the CI/CD pipeline and automating security testing.

• Previous experience in a leadership role, managing a team of engineers or SRE professionals.

• ITIL certification and experience with IT service management frameworks.

• Strong leadership and mentorship abilities, with experience guiding teams in best practices and technical expertise.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD): $116,000.00 - $174,000.00. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.