Senior Informatica Engineer

Senior Informatica Engineer
Chicago, IL (hybrid WFH – 2-3 days)

Summary
The Senior Informatica Engineer is responsible for working with the data owners and stewards from various administrative departments (i.e. HR, Marketing, Accounting, Records etc.) to provide Informatica technology solutions and support for data governance and metadata management processes. Working in the Data Portfolio, this position reviews, analyzes, tests, implements and provides ongoing support for technical processes and products related to data management on the Linux and the Informatica data management platforms. This position is responsible for end-to-end implementation and support, including but not limited to the backend server configuration and the desktop components. This position is responsible for ensuring accurate documentation of user needs, program functions, and maintenance processes. Additional responsibilities include technology ownership of all assigned projects.

What you'll be doing

1. Work directly with the data team leaders to understand their business needs and identify where an IT solution is available.
2. Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans. These recommendations require analysis of the overall solution both from a backend and frontend perspective.
3. In conjunction with other technology teams, establish and maintain appropriate test environments and define application test plans which identify which team is responsible for each level of testing.
4. Evaluate, test and integrate new software and upgrades to existing software. This will also entail configuring the server and storage environment associated with the software.
5. Define packaging requirements and prepare applications for installation into the production environment using standard tools and methodologies.
6. Resolve end user issues as escalated by the Service Desk, including working with software and hardware vendors' technical support to resolve complex problems.
7. Develop and maintain application documentation, including, but not limited to, Software & Hardware Configuration Guides, Application Design Guides, Frequently Asked Questions list, Knowledge Base articles; provide consultation to the training team on associated end-user documentation.
8. Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
9. Provide After Hours On Call Support. Work as needed during monthly maintenance windows.

Skills we're seeking:

1. 5+ years of experience with Informatica Engineering and/or Administration
   • Experience installing and supporting Informatica domain, services, and tools (EDC - Data Catalog, IDQ - Data Quality, and Axon Data Governance)
   • Experience performing Informatica software upgrades across non-prod, pre-prod and prod environments.
2. Experience establishing automation of Unix/Linux operational tasks, repository backups, SSO integration, setting up SSL certificates, establishing and enforcing system security and role based access.

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