Dynatrace Engineer

Job description
Expert in creating solutions using Dynatrace and deploy them to production extracting best value for the customer.
Key Responsibilities:
• End-to-end execution and implementation of Dynatrace solutions on complex customer environments - On-Prem/Cloud/Hybrid Cloud.
• Should document resolved issues in an effective manner for knowledge management, cross-train peers with tool usage and assist in creation of best-practices, work independently on multiple assignments, proactively prioritizing focus and effort.
• Present and demonstrate Application Performance Management to the prospective clients.
Expert in solving request and creating request in service now.
• Should understand the challenges of customers, co-ordinate with vendor for a customized solution if needed.
• Bring in best practices of the product to leverage the capabilities to the best.
Key Skills:
• Hands -on Experience on Dynatrace is a must.
• Root cause analysis and dashboard creation.
• Strong application performance analysis skills.
• Experience of deploying Dynatrace tools for different technologies and platforms
• Experience on Configuration and customization Dynatrace solution that include integration with other tools.
• Very good understanding of tool capabilities for a given customer environment.
• Familiarity with other application performance monitoring tools is needed. Extensive experience with Synthetic monitoring and Integration of Third party tools with Dynatrace
• Experience admin level tasks - Alert configuration, Maintenance window, Anomaly detection and changing threshold, Custom event creation, request attribute, OneAgent upgrade/install.
• Knowledge of ITIL concepts and principles.
Good to have skills:
• Dynatrace API Integration with other tools, Dockers, Kubernetes, DevOps tools like Ansible, Jenkins.
• Proficient in giving product trainings, demonstrating Dynatrace capabilities and new features to existing or prospective customers.