Staff Engineer - Quality

Come build the next-gen fintech at Early Warning, network operator of Zelle, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started.

With new state-of-the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models.

We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

Join us and make your mark on what’s next in fintech.

• Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

Designs, develops, documents, tests, debugs, and maintains software product applications. Serves as quality engineer on development projects. Perform test strategy, test design, test planning, automation of various test frameworks and tools.

Essential Functions

• Work closely with the Product and Engineering teams to develop technical and domain expertise and apply it to solve testing challenges across the teams.
• Research, implement and improve testing tools and processes for our products and teams.
• Drive standardization and adoption of test automation technologies to maintain consistency across the company that will allow us to scale as we grow:
• Automation tools and techniques
• Quality practices and processes including test strategy, test case management, test data management, CI/CD, defect management, release management using agile methodologies
• Participate in design, code and test case reviews and provide feedback to improve test coverage, as well as quality of our code and tests.
• Create software test artifacts including test strategy, test plans, test cases, and test summary reports.
• Work with cross functional engineering teams to ensure e2e integration testing is performed with appropriate test coverage.
• Analyze and monitor the continued quality of products and finding ways to increase the quality of those products.
• Closely work on the execution of the EWS test strategy and drive them to close any gaps with respect to the established test strategy.
• Report bugs and issues to development teams and manage defects through to successful resolution.
• Continually seek opportunities to improve, optimize and simplify existing testing processes and methodologies.
• Provide training, mentorship, and support to quality engineering team members, focusing on systems, policies, procedures, and core processes.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field required.
• Minimum 10 years’ experience developing software or test automation frameworks using one of the programming languages – Java, Ruby, Node.js or Objective C. Java is preferred.
• Prior experience with established Software development and monitoring tools (GitLab, GIT, Eclipse/Android Studio/X-Code, Bamboo, Harness, Splunk, AppDynamics)
• Experience implementing test automation frameworks for API, web or mobile platforms (hybrid, iOS or Android) using any test automation tools– Appium, Selenium, Web driver, Rest-Assured API, and Cucumber.
• AWS or Cloud experience
• Kubernetes
• Background and drug screen

Preferred Qualifications

• Additional related education and/or experience preferred.
• Experience in Spock and Groovy
• Experience with Device Cloud Providers: BrowserStack, Perfecto Mobile, Device Anywhere, Amazon Device Farm.
• Experience in building and executing automated and performance tests for REST and XML/SOAP/JSON based services.
• Experience testing system/server level software, networking (sockets) and protocols: HTTP, SIP, Rest Services
• Knowledge of Performance/Load Testing is a plus.
• Agile/Lean methodologies experience preferred.
• Mobile programming (Android or iOS/Swift) experience is a bonus and preferred.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The pay scale for this position in CA/NY in USD per year is:

a minimum of $145,000
a maximum of $180,000

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage –Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan –Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.