Job Description
The Manufacturing and Field Engineering Manager will manage the build and commission of the products. Previous experience working on field installations, startups, and commissioning of instrumentation, analyzers, or other complex equipment in industrial environments. They will work closely with the CTO and VP of Technology to manage the company’s build and commissioning to meet accelerating demand for the company’s products. This individual is highly motivated, organized, proactive, and has demonstrated the skills to successfully manage a team. Experience working in high-pressure situations and the ability to quickly solve unexpected issues are very important. Background in instrumentation, mechanical engineering, chemical engineering, chemistry, automation, and/or control systems engineering.
Key Responsibilities
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Manage field engineering and manufacturing team to manufacture and deploy quality products at customer sites
- Works closely with the product engineering team to plan the execution of builds, installations, and startups with customers
- Actively pursue strategic and operational objectives
- Manage the manufacture: supply chain, final assembly, and interface with QA Manager for quality testing, including internal QC/QA, factory acceptance tests (FAT) and site acceptance tests (SAT) as and when appropriate
- Manage manufacturing processes, assess personnel and define required personnel and contract needs for execution
- Manage field engineering team’s execution of builds, installations, and startups with customers. Ensures field engineers work with the product engineering team to provide feedback on system performance in the field, encounter issues, participate in design reviews, support R&D and testing.
- Interface with customers on a regular schedule to ensure systems are operating in the field, this includes customer value calls with support by business development, regular communications for service events and any customer issues
- Manage field engineering team, including the execution of requirements for all service agreements (e.g. scheduled PM visits, emergency service calls, spare parts, etc.), manage contract renewals, and develop an overall system for managing all of these activities
- As needed support of Business Development in late-stage customer engagements - support with FEED process for handoff to project engineering
Requirements
- 5+ years' work experience in an operations position, including management roles. Ideally in petrochemical or related industrial applications working in-field installation, startup, and commissioning of process instrumentation, analyzers or other equipment
- B.S. in mechanical engineering, electrical, chemical engineering, chemistry or very closely related technical discipline
- Contract manufacturing/supply chain management experience
- Cost and schedule management
- Project planning and management experience
- Must be capable of executing on work product without significant delegation support
- High mechanical, hands-on aptitude for fluidic, instrumentation, and/or analyzer equipment with demonstrated success working with these
- Previous roles working in or serving process industries or similar industrial manufacturing environments
- Excellent written and verbal communication skills. Very good at interacting with a team and with external stakeholders and customers
- Demonstrated experience in the management of a team in a small and growing company