Ping Identity Corp Senior Technical Support Engineer Denver , Colorado Apply Now
About Ping Identity:At Ping Identity, we believe in making digital experiences both secure andseamless for all users, without compromise. We call this digital freedom.And it's not just something we provide our customers. It's something thatinspires our company. People don't come here to join a culture that'sbuilt on digital freedom. They come to cultivate it.Our intelligent, cloud identity platform lets people shop, work, bank,and interact wherever and however they want. Without friction. Without fear.While protecting digital identities is at the core of our technology,protecting individual identities is at the core of our culture.We championevery identity.One of our core values, Respect Diversity, reminds us tocelebrate differences so you are empowered to bring your authentic self toworkWe're headquartered in Denver, Colorado and we have offices and employeesaround the globe. We serve the largest, most demanding enterprisesworldwide, including more than half of the Fortune 100. At Ping Identity,we're changing the way people and businesses think about cybersecurity,digital experiences, and identity and access management.Note: This positions shift is scheduled between 4PM-1AM Mountain time (1hour lunch + 30 minutes of break time included)
As a Senior Engineer at Ping Identity, you will handle complex supportissues for Ping Identity's global customers using our products includingPingFederate, PingAccess, PingDirectory, PingOne, PingID, and anysupported integration kits. Our Support team consists of accomplishedengineers and we welcome new industry talent to join our Ping family.
The Global Support Organization is the foremost interface between Ping and ourvalued customers and partners. We operate a follow-the-sun, multi-site,model. We work with our partners and customers twenty-four hours a day onservices that affect both their workforce and customers. We help our customersto be successful in the application, administration, maintenance andtuning of their Ping solutions.You will report to the Team Manager. Ping has developed a career ladder forsupport to ensure there is growth potential for all employees.
Life at Ping:We believe in and facilitate a flexible, collaborative work environment.We're growing quickly, but remain true to the innovative, can-do startupvalues that got us here. Most importantly, we keep hiring talented,smart, fun, and genuinely nice people because that's who we want tosucceed with every day.Here are just a few of the things that make Ping special:A company culture that empowers you to do your best work.Employee Resource Groups that create a sense of belonging for everyone.Regular company and team bonding events.Competitive benefits and perks.Global volunteering and community i itiativesOur Benefits:Generous PTO & Holiday ScheduleParental LeaveProgressive Healthcare OptionsRetirement ProgramsOpportunity for Education ReimbursementCommuter Offset (Specific locations)Ping is the collective sum of all our individual experiences, backgroundsand influences and we pride ourselves in growing and learning together. We arecommitted to building an inclusive and diverse environment where everyone'sindividuality is respected and everyone has an Identity. In recruiting for newcolleagues, we welcome the unique contributions you can bring and encourageyou to be your best self.We are an Equal Opportunity/Affirmative Action employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex including sexual orientation and gender identity,national origin, disability, protected Veteran Status, or any othercharacteristic protected by applicable federal, state, or local law.
Equal Opportunity Employer of Minorities, Females, Protected Veterans,and Individual with Disabilities
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