Cloud Engineer II, Reliability, Professional Services, Google Cloud

Job Overview

Google is seeking a Cloud Reliability Engineer to join our Google Cloud Consulting Professional Services team. In this role, you will work with customers to improve their Site Reliability Engineering practices and systems.

Location

Austin, TX, USA; Boulder, CO, USA; Chicago, IL, USA

Minimum Qualifications

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5 years of experience applying Cloud Reliability Engineering principles and practices, including experience with system design, performance, incident management, and automation.
• Experience designing cloud enterprise solutions and supporting customer projects to completion.
• Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms, and software design.
• Experience with modern applications, platform, or infrastructure design (e.g., Kubernetes, Apigee, or Openshift).

Preferred Qualifications

• Experience in cloud technologies through certifications or relevant coursework.
• Experience refactoring monolithic applications to microservices, APIs, or serverless models.
• Experience in technical consulting, delivering projects to achieve defined outcomes and supporting customers.
• Experience leveraging logging, monitoring, and observability tools to ensure system health and performance.
• Experience with network/application protocols, databases (RDBMS, NoSQL), and cloud/virtualized environments.

Responsibilities

• Educate customers on SRE best practices, guiding them in developing and implementing Service Level Indicators (SLIs)/Service Level Objectives (SLOs), operational policies, and reliability assessments.
• Review technical incidents, leveraging various analysis tools and data insights to drive customer solutions and product improvements.
• Create and deliver engaging, informative technical content (tutorials, presentations, etc.) adapted to diverse audiences, showcasing SRE expertise and influencing industry trends.
• Empower customers to achieve reliability goals by suggesting code-level resolutions, recommending self-service tools and documentation, and proactively identifying opportunities to improve the support experience.
• Travel to customer locations, providing technical guidance and building relationships with key stakeholders.

Compensation

The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Equal Opportunity Employer

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Language Requirement

English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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