Service Engineer Company Hidden Technology Services Redmond, WA 1 Opening Posted today $1,500 r[...]

Company:  Agility Partners LLC
Location: Redmond
Closing Date: 20/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Agility Partners is seeking a qualified Service Engineer to fill an open position with a Fortune 15 company based in the greater Seattle area. This role offers the opportunity to perform deep technical investigations, stretching your skills to isolate and solve complex performance issues for advertising customers and partners. You'll collaborate with the platform development team and advocate for both internal and external partners, making it an exciting opportunity for those passionate about technical support and problem-solving.

In this role you will:

  • Perform deep technical investigations to solve complex performance issues
  • Resolve customer issues promptly, balancing speed and quality
  • Contribute to product improvements and file bug and design change requests
  • Drive root cause analysis and service improvements in partnership with Engineering teams

Benefits and Perks

  • On site position in Redmond, Washington 
  • Opportunity to innovate and grow within a globally recognized leader in technology
  • Culture-focused company focused on customer-first and a growth mindset
  • Great resume builder – gain experience with a Fortune 15 company
  • Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
  • Long and short term disability coverage
  • 401(k)

The Ideal Candidate

  • 3+ years of experience in a technical support or software development organization
  • 3+ years of experience running online systems built on Azure or similar cloud providers
  • Strong debugging and troubleshooting skills
  • Experience working in online commerce and customer technical support

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Agility Partners LLC
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