We're searching for talented individuals who provide engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us!
Job Description:
We are looking for a Voice Engineer who is responsible for the development, implementation, maintenance, enhancement, troubleshooting and maintenance of Voice systems. Works independently or part of a team on advanced technologies analysis projects. Reviews and tests systems for adherence to requirements and documents test results. Resolves tickets and problem reports on specific technologies and hardware/software components to include COTS/GOTS products from the system level to individual components. Recommends new technologies and processes for complex systems. Coordinates system installations and monitors equipment functioning. Identifies system requirements for operations and security and works with other engineers and staff to develop design and integrate components.
The Voice Engineer shall possess the following capabilities:
- Support and maintain existing Lucent Class 5 Electronic Switching System (5ESS) Computerized Telephony System (CTS) installations.
- Modify, add, and remove PRI TDM trunking 5ESS.
- Modify on-net and off-net call routing in the 5ESS.
- Troubleshoot Signal System 7 (SS7) connectivity to Public Switched Telephone Network (PSTN).
- Perform de-grow procedure to remove Remote Service Module (RSM).
- Troubleshoot TDM PRI issues.
- Troubleshoot TDM SS7 issues.
- Troubleshoot routing with PSTN service provider.
Qualifications:
- Five (5) years of related voice engineering experience.
Desired Qualifications:
- Experience with Secure Real-Time Transport Protocol.
- Network+ certification preferred.
Position requires active Security Clearance with appropriate Polygraph.
Pay Range: Competitive
The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.
Benefits:
- Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
- Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor (immediate vest) - 5% annual profit share (vesting req'd).
- Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
- Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
- MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.
ABOUT US
- RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.
- Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.
- RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.
- RealmOne has won numerous awards, to include Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premiere innovator for the Government and Department of Defense, and our team is located across the United States.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr