Applications Engineer - Service

Company:  DXP Enterprises, Inc.
Location: Cincinnati
Closing Date: 09/11/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908, DXP has been dedicated to the highest quality of customer service through our expertise in the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services, and Service Centers.

Responsibilities of the Applications Engineer - Service include, but are not limited to:

  • Provide customer service, sales, & technical support to sales team & customers
  • Promote & encourage "Profit Management" to ensure a profitable future for the company
  • Understand & implement policy to achieve both customer & company goals
  • Work closely with sales, shop personnel & vendors to facilitate the sales effort & meet customer requirements
  • Evaluate customer bid requirements, specifications, & other pertinent data
  • Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements
  • Generate engineered repair proposals
  • Facilitate prompt remedy of customer technical problems, complaints & failures
  • Maintain organization of order files, monitor in-house orders & assist sales & fabrication with project related questions

Qualifications of the Applications Engineer - Service include, but are not limited to:

  • Preferred knowledge of centrifugal pumps and other fluid handling equipment
  • Must be able to work independently to achieve targeted results
  • Well-organized & self-motivated
  • Excellent interpersonal and effective communication skills
  • Effective negotiating skills
  • Project management experience and teamwork skills
  • Proficient in Microsoft Office

Physical Demand: None

Working Conditions: Office Environment

Training/Certifications: Any related to pumps, air compressors, motors, couplings, mechanical seals knowledge

Shift Time/Overtime: Not required

Travel: None

Education: Bachelor’s Degree in Engineering or related experience

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal-oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

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DXP Enterprises, Inc.
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