At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.
We are looking for talented people who value integrity, informed decision-making, and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America , we invite you to apply today !
FANUC America Corporation (FAC) provides the most complete range of industry-leading robotics, CNC and motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable, and profitable. We are currently searching for a dynamic, Senior Installation Engineer to support all phases of installation and service of robots and robotic systems by providing technical assistance. This work includes setup, programming, troubleshooting, and repairing robots and peripheral devices. Provide job coordination to projects and technical leadership, mentoring to other installation personnel.
Primary responsibilities will include:
- Provide support to FANUC products through build, buyoff, integration, customer acceptance, plant installation, and plant production support.
- Provide timely updates back to Management, which should include any incidental service issues that may arise during the different phases of the project.
- Provide prompt, professional, and courteous solutions to customer problems. Be able to troubleshoot problems, secure any needed parts.
- Process any necessary paperwork and provide the customer/FAC with detailed descriptions of the issues found.
- Provide technical support to various parts of FAC including Hotline, training segments, and to the informal training of Installation personnel.
- Respond urgently to customer issues.
- Assist in development testing of new products.
- Provide leadership, job coordination, scheduling as required.
- Assist in process improvement projects.
Ideal candidate will have the following experience/skills and education:
- Bachelor’s Degree in Applied Science or equivalent technical education preferred, or a minimum of 5 to 8 years of relevant experience preferred.
- Ability to analyze and solve service and robot installation problems.
- Must be experienced and skilled in the following areas: FANUC’s robotic hardware and software products, industrial electrical, electronic, and computer hardware, high-level programming languages, PLCs, and body shop application/process equipment.
- High School Diploma or GED Required.
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Generous Holiday & Vacation Program
FANUC America Corporation is an equal opportunity employer that proudly extends opportunities to qualified individuals including disabled persons and veterans without regard to any legally protected status or characteristic.
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