Please Note: Only US Persons can be considered for the role. This position is subject to ITAR/EAR regulations. “US Person” includes US Citizen or US National, lawful permanent resident, refugee, or asylee.
- The preferred location for this role is New Orleans, LA. Other areas that may be considered include Little Rock, AR, The Woodlands, TX, and Jackson, MS.
- This is a hybrid position requiring in-office collaborative work, two days a week. Relocation may be required for those outside the above areas. Relocation assistance is not available for this position.
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
Job Summary/Purpose: As a ServiceNow Developer within Entergy’s Operational Governance team, you will provide IT services to internal customers as well as deliver ongoing support for ServiceNow-based software solutions. This role provides the opportunity to engage in the full application lifecycle as part of a scrum team. You will design, develop, and support solutions on the Now platform that supports Entergy’s core IT processes. As the Sr Developer on the team, you will be expected to act as a mentor for the other developers on the team and be the steward of coding standards and sound application design.
Job Duties/Responsibilities:
- Develop application features with configuration and custom code development.
- Assist in the coordination of any changes, upgrades, and testing with support providers for external integrations and systems.
- Lead peer reviews for application changes.
- Participate in scrum ceremonies such as refinement, demo, and release planning.
- Create workflows and build service requests based on customers’ specifications.
- Use scripting tools and ServiceNow functionalities to automate rote tasks.
- Perform system and integration testing; and monitor health, usage, and overall compliance within the application.
- Generate reports and communicate project progress as needed.
Requirements
MINIMUM REQUIREMENTS:
Minimum education and experience required of the position: Bachelor’s degree in computer science, MIS, business administration, or other technical area of study OR equivalent work experience; advanced degree is a plus.
Required:
Minimum knowledge, skills and abilities required of the position:
- Superb analytic and problem-solving skills with excellent written and verbal communication skills.
- Proven experience working with Agile development teams.
- Experience with JavaScript is required.
- Expertise with software development and design methodologies.
- Ability to work both independently and as part of a team.
- 5+ Years working as a software developer for an enterprise platform.
- Prior ServiceNow development experience.
Skills:
Desired knowledge, skills, and abilities:
- Understanding of design thinking techniques including Personas, Journey Maps, and Business Model Canvas.
- Domain expertise in at least one ServiceNow module such as ITSM, ITOM, or HRSD.
Any Certificates, Licenses, Etc. Required Of The Position: Any ServiceNow, Scrum, or ITIL certifications are a plus.
Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 116333
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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