Job Summary:
The Desktop Engineer III would need to design, perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and related third party applications. Additionally, the Desktop Engineer III will create and utilize test plans and test cases, as well as document and test technical and informational bulletins.
Education:
Required:
Bachelor's Degree in Computer Science, B. Tech, or equivalent work experience
Preferred:
Experience:
Required:
Minimum of 7+ Years' experience designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows XP (legacy support), Windows 7-10, and Office 2010-2016 (and related third party applications)
Advanced proficiency designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop Operating Systems
MS Windows PowerShell scripting
Advanced Proficiency and Group Policy expertise in design and support for workstations
Understanding of SCCM package deployment with 2-3 years' experience delivering applications, OS images and security patches via SCCM 2012 and above
Familiarity with general application packaging, delivery and virtualization software
Capable of providing technical desktop engineering practices, recommendations, advice, and enhancements from engagements of prior successful OS image/application integrations.
Demonstrated experience and knowledge with Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM)
Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision
Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and a drive to learn)
Schedule flexibility when required for emergent issues
Preferred:
VMware Horizon View VDI and/or Citrix experience
SCCM Compliance Baselines and Remediation
Symantec Endpoint Protection experience
Advanced proficiency and understanding of software and hardware licensing and support/maintenance agreements
Position Requirement(s): License/Certification/Registration
Required:
Valid driver's license
Preferred:
VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP), Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE), Citrix Certified Professional (CCP) or Citrix Certified Expert (CCE), or CompTIA Server+ certification
Department Position Summary:
The Desktop Engineer III would need to design / perform application packaging, operating system deployments and security patching of MS Windows 7 through 10, Office 2010 through 2016 and related third party applications. Additionally, the Desktop Engineer will create and utilize test plans and test cases, as well as document and test technical and informational bulletins.
Minimum of 7+ Years experience designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows XP (legacy support), Windows 7-10, and Office 2010-2016 (and related third party applications)
Designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop Operating Systems with minimal supervision
MS Windows PowerShell scripting
Group Policy expertise in design and support for workstations
Understanding of SCCM package deployment with 2-3 years' experience delivering applications, OS images and security patches via SCCM 2012 and above
Familiarity with general application packaging, delivery and virtualization software
Capable of providing technical desktop engineering practices, recommendations, advice, and enhancements from engagements of prior successful OS image/application integrations
Demonstrated experience and knowledge with Microsoft Deployment
Toolkit (MDT), System Center Configuration Manager (SCCM)
Advanced proficiency and understanding of software and hardware licensing and support/maintenance agreements
Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision
Provide status reports on systems and services
Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and a drive to learn)
Schedule flexibility when required for emergent issues
Participate in On-Call schedule as needed
Other duties as assigned